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Service Coordinator

@ Finning

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Whitehorse, Yukon

Temps plein2+ ans d’expérience
Postuler
SIGNAUX

En bref

Finning is hiring a permanent, full-time Service Coordinator / Branch Administrator in Whitehorse, Yukon. The role coordinates service and repair work from customer request through invoicing, manages service documentation and warranty processing, and keeps customers and internal teams updated on job status. The posting states a 7x7 shift rotation with no fly-in fly-out assistance, and lists pension, share purchase, extended health benefits and a short-term incentive program.

Responsabilités :

  • Coordinate service and repair work from request to completion
  • Manage service administration, warranties and invoicing support
  • Monitor job progress and resolve delays with stakeholders
  • Update customers and internal teams on job status
  • Coordinate transportation, parts and third-party providers

Résumé des exigences :

  • 2-4 years in coordination, administration or service support
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Exceptional attention to detail
  • Proficiency with Microsoft Office and business systems

Outils et compétences

Microsoft Office
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-09
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineAdministration
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : minimes
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Domaines d’étudesBusiness Administration, Office Administration, Accounting, Project Coordination
Avantages mentionnésRégime de retraite, Prime de rendement, Actions ou participation

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy37
Description

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

At Finning, we help customers across the construction, mining, forestry, transportation, and heavy equipment industries keep their operations running safely and efficiently. As the world's largest Caterpillar dealer, we are committed to delivering exceptional service and solutions that help our customers succeed.

We are currently looking for a highly organized and customer-focused Service Coordinator / Branch Administrator to join our Whitehorse team.

This position plays a critical role in supporting service operations by coordinating repair activities, managing documentation, communicating with stakeholders, and ensuring service work progresses smoothly from initial customer request through to final invoicing.

If you enjoy working in a fast-paced environment, balancing multiple priorities, and acting as the hub between customers, technicians, and internal teams, we'd love to hear from you.

Job Description:

What You'll Do

  • Coordinate service and repair activities from customer request through to job completion, ensuring work orders and documentation are accurate and up to date.
  • Support service scheduling and planning activities to help technicians and supervisors meet customer commitments.
  • Monitor job progress, identify potential delays or issues, and coordinate solutions with internal and external stakeholders.
  • Manage service administration, including document control, invoicing support, warranty processing, reporting, and contractor documentation.
  • Provide timely updates to customers and internal teams regarding job status, progress, and key action items.
  • Coordinate transportation, parts movement, and third-party service providers when required.
  • Maintain accurate records and real-time updates within company systems to support operational efficiency.

What You'll Bring

  • 2-4 years of experience in a coordination, administration, service support, project support, or operations-related role.
  • Strong organizational, time-management, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
  • Excellent communication and customer service skills with a proven ability to build strong working relationships.
  • Exceptional attention to detail and accuracy when managing documentation, records, and administrative processes.
  • Strong problem-solving and critical-thinking abilities with a proactive approach to resolving issues.
  • Proficiency with Microsoft Office applications and business systems.
  • Post-secondary education in Business Administration, Office Administration, Accounting, Project Coordination, or a related field is considered an asset.
  • Experience within heavy equipment, construction, mining, forestry, transportation, industrial services, or customer service environments is considered an asset.

Important Details

  • This position is on a 7x7 shift rotation with no assistance for fly in fly out

What Does Finning Offer?

  • Comprehensive pension program with employer contributions
  • Employee Share Purchase Plan with company matching
  • Employer paid extended health, dental, and medical benefits from day 1
  • This role is eligible for Finning's Short Term Incentive Program
  • Competitive total rewards package designed to support your financial, physical and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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