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Service Desk Technician

@ Primoris Management LP (Canada)

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Alberta

Temps plein3+ ans d’expérience
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SIGNAUX

En bref

Primoris Management LP is hiring a full-time Service Desk Technician in Acheson, AB, Monday to Friday. The role resolves on-site and remote technical support requests, handles equipment staging and maintenance, and supports IT projects, with after-hours emergency rotation.

Responsabilités :

  • Provide on-site and remote technical support to staff
  • Troubleshoot system failures and restore functionality
  • Stage, deploy and reclaim workstations, routers and printers
  • Maintain and repair equipment, including driver and software configuration
  • Train end users and schedule routine maintenance and upgrades

Résumé des exigences :

  • 3 to 5 years IT technician or similar experience
  • Degree or diploma in computer science or related field
  • Active Directory and Entra administration experience
  • Windows 11 and Microsoft 365 proficiency
  • Strong LAN/WAN networking knowledge
  • Ability to travel and lift up to 35 lbs

Outils et compétences

Windows 11Microsoft Office 365Active DirectoryMicrosoft EntraLAN/WAN networksroutersprintersworkstations
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-06-02
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineTI
Expérience3 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsroute : modérés
Milieu de travailUsine, Chez les clients, Extérieur
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 35 lb · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (préféré), Baccalauréat (préféré)
Domaines d’étudesComputer Science, Engineering

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Primoris Management LP (Canada)

Toutes ses offres
ChampValeur
Offres sur Jobsy7
Description

Job Overview:

COMPANY PROFILE

Primoris Services Corporation is an infrastructure contractor serving major firms in the oil, gas, power, renewables, petrochemical, and heavy oil industries, with services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and maintenance, industrial facilities multi-discipline construction and maintenance, piping fabrication, and pipeline integrity services.

SUMMARY

The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.

Location: Acheson, AB

Hours of Work: Monday - Friday

JOB DUTIES

  • Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
  • Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/or restore required functionality
  • Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
  • Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
  • Provide end user orientation and guidance for operation of new software and computer equipment
  • Organize and schedule routine maintenance/upgrades, working with end user timelines
  • Assists with IT special projects: upgrades, deployment, demobilization, server/network component management, and process improvements
  • Respond to emergency situations afterhours on a rotational basis
  • Various other duties as requested by management

QUALIFICATIONS/SKILLS

  • Associate Degree or BScs/BAs in Computer Science, engineering or relevant field
  • 3-5 years’ of proven experience as IT Technician or similar role
  • Thorough knowledge of computer systems and IT components
  • Excellent interpersonal, verbal, and written communication skills
  • Excellent diagnostic and problem-solving skills
  • Good knowledge of internet security and data privacy principles
  • Active Directory and Entra administration, including object and NTFS security management
  • Skilled in the use of MS Windows (11) and Office/M365 (Word, Excel, Outlook, PowerPoint)
  • Strong understanding of networks and experience with LAN/WAN networks
  • Ability to travel to remote locations as required
  • Willingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas, and exposure to the elements
  • Must be able to work under pressure, to multi-task, and meet deadlines
  • Exceptional organizational and time-management skills
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

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Lieux et modes de travail

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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