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Service Desk Technician

@ CGI

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Québec, Québec

Temps plein
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SIGNAUX

En bref

CGI is hiring a Service Desk Technician for its Technical Service Desk to provide Level 1 IT support by phone, email and chat. The work involves diagnosing, troubleshooting and resolving IT issues on first contact for clients worldwide. The posting describes an agile environment with training, mentoring and advancement opportunities, but does not state a schedule, pay or work arrangement.

Responsabilités :

  • Provide Level 1 IT support via phone, email and chat
  • Diagnose and troubleshoot IT issues
  • Resolve issues on first contact
  • Deliver a strong customer service experience

Résumé des exigences :

  • IT skills and expertise at any level
  • Customer service focus
  • Ability to work in an agile environment

Outils et compétences

CGIComputer technology
Source et dates

Type de source non vérifié · njoyn

Date publiée par l’employeur
2026-09-27
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-10-17

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineTI
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
Avantages mentionnésFormation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Taille10001+
Siège socialE-Commerce Place
Offres sur Jobsy516
Description
Would you like to be part of an IT organization offering greater opportunity and challenge? We have a position for you within our Technical Service Desk! Join the CGI Service Desk and get your career on the fast track. As a leading edge Global IT company, we are seeking talented professionals with all levels of information technology skills and expertise in order to support our Clients worldwide.
Based on our industry specific focus, we can offer you a work environment where you will be challenged and will grow and develop your career in a meaningful way. We will help you reach your full potential by providing learning materials & training, mentoring & coaching, as well as ongoing recognition and feedback… plus opportunities to advance! You will work in an agile environment that adapts quickly to meet client requirements.
The Service Desk Technician is responsible for providing Level 1 IT support via phone, email and chat, our team is comprised of dynamic, passionate people with a focus customer service while providing IT support to diagnose, troubleshoot and resolve IT issues on 1st contact. We are dedicated to delivering a remarkable service experience to our customers!

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