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Service Manager

@ Smithers Toyota

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Smithers, Colombie-Britannique

Temps plein
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Smithers Toyota is hiring a full-time Automotive Service Manager in Smithers, British Columbia, to lead a nine-bay service department. The role coaches service advisors and technicians, drives labour sales, productivity and customer retention, and manages departmental budgets and safety. Target total compensation is $110,000 to $150,000 base plus performance incentives, with relocation assistance available.

Responsabilités :

  • Lead and coach service advisors, technicians and daily shop operations
  • Improve labour sales, technician productivity and service gross profit
  • Strengthen customer satisfaction, retention and repair-order follow-up
  • Manage departmental budgets, expenses, safety and performance reporting

Résumé des exigences :

  • Proven service manager experience or substantial assistant service manager experience
  • Demonstrated financial and operational leadership
  • Coaching ability and strong customer-service skills
  • Toyota or Lexus experience is an asset
  • Ability and willingness to relocate to Smithers, BC
Source et dates

Type de source non vérifié · hireology

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-05
Mise à jour du dossier source
2026-11-05

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauGestionnaire
DomaineService à la clientèle
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
Avantages mentionnésAide à la réinstallation, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Smithers Toyota

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  • Smithers Toyota
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Description

Automotive Service Manager

Smithers Toyota | Smithers, British Columbia

Canada-wide recruitment | Relocation assistance available

About Smithers Toyota
Smithers Toyota is an established Toyota dealership in the Bulkley Valley with a nine-bay service operation and supportive ownership. We are looking for a leader who can strengthen performance, coach a team, and build a high-quality service experience for our customers.

The Opportunity
We are seeking an experienced Automotive Service Manager—or a strong Assistant Service Manager from a larger dealership who is ready to lead their own department. This is a hands-on leadership role with real ownership support and the chance to improve results in a well-positioned store.

What You Will Do

  • Lead and coach service advisors, technicians, and daily shop operations
  • Drive improvements in labour sales, technician productivity, effective labour rate, and service gross profit
  • Strengthen customer satisfaction, retention, repair-order follow-up, and shop workflow
  • Manage departmental budgets, expenses, safety, performance reporting, and continuous improvement

What You Bring

  • Proven Service Manager experience, or substantial Assistant Service Manager experience at a larger franchised dealership
  • Demonstrated financial and operational leadership, coaching ability, and strong customer-service skills
  • Toyota or Lexus experience is an asset but not required—candidates from other automotive franchises are welcome
  • Ability and willingness to relocate to Smithers, BC

Compensation & Benefits
Target annual total compensation: $110,000 – $150,000, made up of base salary plus performance-based incentives (depending on qualifications and results).

Performance bonuses are additional and subject to plan terms. Relocation assistance is available by agreement.

You will also enjoy meaningful leadership responsibility, ownership support, and the outdoor lifestyle of the Bulkley Valley.

How to Apply
Please submit your résumé along with a brief summary of measurable service-department achievements (labour gross profit, effective labour rate, technician productivity, customer retention, etc.) through the application channel on this posting.

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