Service Technician

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

The Role

We are looking for a hands-on Service Technician (also known as Production Worker) who enjoys troubleshooting, repairing, and reconditioning equipment. In this role, you will inspect and disassemble heaters, clean and rebuild equipment to work-order requirements, and help return repaired products to service safely and efficiently.

You will also support the Inside Sales team by helping resolve equipment-related questions, problems, and customer concerns. This is a strong opportunity for someone with mechanical aptitude or repair experience who wants to build practical service and technical skills in a team environment.

What You Will Do

• Inspect, disassemble, clean, repair, recondition, and assemble heaters and related equipment.
• Use hand and power tools safely to complete repair work.
• Follow work orders and identify the parts and steps required for each repair.
• Operate equipment as required and handle products with appropriate care.
• Support the Inside Sales team with equipment-related questions, problems, or complaints.
• Work collaboratively with the Repairs team while following Health and Safety requirements.
• Complete other service, repair, or production tasks assigned by the supervisor or manager.

Knowledge & Qualifications

• High school diploma or GED.
• Experience with equipment repair, maintenance, mechanical assembly, shop work, field service, or a similar hands-on technical environment is an asset.
• Comfortable using hand tools; experience with power tools is an asset.
• Mechanical aptitude and an interest in troubleshooting and learning how equipment works.
• Basic math skills and the ability to read and follow work instructions in English.
• Ability to lift or move up to 50 pounds.
• Ability to work effectively as part of a team.

What You Bring to This Role

• A genuine interest in service technician work, equipment repair, and hands-on problem solving.
• Strong attention to detail and hand-eye coordination for disassembly, repair, and reassembly.
• A safety-first approach and care when handling equipment and products.
• Clear communication skills and a willingness to assist teammates and internal customers.
• Dependability, curiosity, and a willingness to learn new repair techniques and equipment.