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ServiceNow Architect/ServiceNow Solution Architect

@ Hire'in Solutions

Toronto, Ontario

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SIGNAUX

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Hire'in Solutions is hiring a ServiceNow Implementation Architect on a contract basis in Toronto, ON, with hybrid work. The role leads solution architecture, implementation strategy and technical delivery across ITSM, ITOM, CMDB, HR and Finance, and guides offshore developers. Strong ServiceNow architecture, integration and customer-facing leadership experience is required, with CSA and CIS certifications.

Responsabilités :

  • Lead customer workshops as primary technical advisor
  • Design ITSM, ITOM, CMDB, HR and Finance solutions
  • Architect CSDM, Discovery, Service Mapping and Event Management
  • Design integrations with Oracle, Workday and Dayforce
  • Guide offshore developers and review technical designs

Résumé des exigences :

  • Strong ServiceNow implementation or solution architecture experience
  • Experience across at least 3 ServiceNow process areas including ITSM and ITOM or CMDB
  • Knowledge of platform architecture, scripting, flows, ACLs and integrations
  • Experience with REST, SOAP, IntegrationHub, MID Server and SSO
  • Customer-facing technical leadership and offshore team management
  • CSA, CIS-ITSM and one further CIS certification required

Outils et compétences

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineDéveloppement logiciel
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsCertified System Administrator (CSA), Certified Implementation Specialist – ITSM, Certified Implementation Specialist (Discovery, Event Management or Service Mapp

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Hire'in Solutions

ChampValeur
Offres sur Jobsy2
Description

Role: ServiceNow Implementation Architect/ServiceNow Solution Architect

Location: Toronto, ON (Hybrid)

We are looking for an experienced ServiceNow Implementation Architect to lead solution architecture, implementation strategy, and technical delivery. This is a customer-facing architecture role requiring strong technical expertise, process knowledge, and the ability to guide offshore development teams.

Key Responsibilities:

  • Lead customer workshops and act as the primary technical advisor.
  • Design solutions across ITSM, ITOM, CMDB, HR, Finance, and enterprise workflows.
  • Architect CSDM, Discovery, Service Mapping, and Event Management.
  • Design integrations with Oracle, Workday, Dayforce, and other enterprise systems.
  • Define platform standards, security, ACLs, testing, and deployment practices.
  • Guide offshore developers, review technical designs, and support complex troubleshooting.
  • Define AI platform strategies involving Now Assist, AI Agents, and MCP.
  • Prepare architecture documents, interface specifications, and solution diagrams.

Mandatory Skills:

  • Strong ServiceNow Implementation / Solution Architecture experience.
  • Experience across at least 3 ServiceNow process areas, including ITSM and ITOM or CMDB.
  • Strong knowledge of ServiceNow platform architecture, scripting, flows, ACLs, and integrations.
  • Experience with REST, SOAP, IntegrationHub, MID Server, and SSO.
  • Customer-facing technical leadership and offshore team management experience.

Mandatory Certifications:

  • Certified System Administrator (CSA).
  • Certified Implementation Specialist – ITSM.
  • One additional CIS certification in Discovery, Event Management, or Service Mapping.

Good to Have:

  • CAD / CTA certification.
  • Oracle Fusion, Workday, or Dayforce integration experience.
  • Now Assist, AI Agents, Claude, or MCP exposure.
  • Consulting / Systems Integrator background.

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