Settlement Support Worker – Settlement Services

FT/ TERM – Until December 31, 2027
Are you interested in working with those who are new to Canada? Settlement Services is looking for a team member who can bring their resourcefulness, empathy, and energy as a Settlement Support Worker. This position is for those who want to positively impact the success of newcomers in our community. It requires the talents of an individual who not only understands immigrant needs and community resources but can work effectively across cultures. The successful candidate will facilitate the settlement and integration of newcomers as they make the communities of the Bow Valley their new home. This is a full time, federally funded contract position which will be open for renewal on December 31, 2027.
As a Settlement Support Worker, you work with the greater settlement team to develop, facilitate and lead programming to assist with the settlement of those new to Canada. With exceptional communication skills, you provide need assessments, information and orientation, community connections, and referrals to clients of all ages in individual, group, and family sessions. This position requires the talents of an individual at home working with newcomers, agencies, employers, and community members. Your cover letter and resume should demonstrate your adaptable and innovative approach to problem solving and outline your communication skills (both written and verbal). You should be extremely comfortable speaking with small or large groups and can manage your time effectively to be productive in a fast-paced environment with competing priorities.
Rate of Pay: $38.77 – $45.61
Work Schedule: Some evenings and occasional weekends
Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.
“Taking care of Banff: our Community, our People, our Park.”
Closing Date: November 16, 2026
How To Apply: Follow this link: Town of Banff Current Opportunities
Click the “Apply Now” button to submit a pdf version of your cover letter and resume. Please note that you will not receive a confirmation email. Once you submit your application, a notification will appear on your screen confirming that your application has been successfully received.
The Town of Banff is committed to creating an inclusive workplace. If you need support or adjustments to the hiring process, please contact us at [email protected]. We are happy to work with you to discuss your specific needs.
The Town of Banff appreciates the interest from all applicants and will directly contact those being considered for an interview.
The Town of Banff is proud to offer a variety of short-term and long-term rental units to our employees. Housing units are based on availability and are not guaranteed.
For more information about why the Town of Banff could be your next great career move, please visit: www.banff.ca/jobs
Personal information is collected under the authority of Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act of Alberta, and Section 8 of the Human Right Act for the purpose of assessing your suitability for employment. This information will only be accessible to those involved in the recruitment process and will be retained for up to one year. Additionally, this information may be included into an automated system that may be used to generate content, make decisions, recommendations, or predictions.
If a reference check is required as part of this process, you consent to one being conducted should you be identified as a finalist. By submitting this application, you acknowledge this notice and consent to the collection and use of your personal information for recruitment purposes. The information you have provided is accurate and complete to the best of your knowledge.
If you have questions regarding the collection and use of your personal information, please contact Human Resources by email at [email protected] or phone at 403-762-1279, or mail/ in person at 110 Bear Street, Box 1260, Banff, Alberta, Canada, T1L 1A1, attention: Human Resources