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Publié il y a 19 jours

Shift Manager, Cage, Slots and Guest Services - Casino Vancouver

@ Lahal Management LP

Toutes ses offres Site Web

Coquitlam, Colombie-Britannique

Temps plein2+ ans d’expérience
Postuler
SIGNAUX

En bref

Lahal Management LP is hiring a full-time Shift Manager for Slots, Cage and Guest Services at Casino Vancouver. The role runs day-to-day shift operations, leads and schedules team members, handles guest disputes and incident reporting, and ensures licensing and safety compliance. The posting requires a flexible schedule including evenings, weekends, holidays and overnight shifts, plus at least 2 years in slot or cage operations and 3 years of leadership experience.

Responsabilités :

  • Run day-to-day slots, cage and guest services shift operations
  • Schedule and supervise team members and edit timesheets
  • Resolve customer disputes and prepare CRS incident reports
  • Mentor team members and provide performance input
  • Ensure licensing, health and safety compliance

Résumé des exigences :

  • Minimum 2 years in slot or cage operations
  • Minimum 3 years of leadership experience
  • Serving it Right certification
  • Ability to obtain a Gaming License
  • Flexible schedule including nights, weekends and holidays
  • Post-secondary education an asset

Outils et compétences

CARRSTABS3KronosMS Office
Source et dates

Site carrière / système de candidatures · adp

Date publiée par l’employeur
2026-10-24
Première détection par notre source
2026-10-23
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineHôtellerie et tourisme
Expérience2 an(s) et plus
Expérience en gestion3 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish
Permis et certificationsServing it Right, Gaming License
FormationCollégial (DEC) (préféré)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Lahal Management LP

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Stay, Play and Get Away from it all at BC's Premier Casino Resort.

Description complète de l’entreprise

River Rock Casino Resort is the 2012 to 2017 Winner of the World Luxury Casino Hotel in North America, Trip Advisor’s 2014 winner of the Certificate of Excellence, and Western Canada’s only Four Diamond Casino Resort. River Rock Casino Resort encompasses an array of exciting career opportunities within our exciting resort which includes: - A luxurious Hotel and Resort with 396 accommodations - A revitalizing Absolute Spa on-premise - A Casino featuring over 1200 slot machines, 5 poker tables and over 100 table games - open 24 hours! - A 21,000 sq. ft. Show Theatre - A Conference Centre to cater to weddings and corporate bookings - Several food & beverage outlets such as Tramonto, Curve, The Buffet, No.3, Chopsticks, Rock House, Zios and Starbucks. Joining our Rock Solid Team in any of our departments is never a gamble! Your teammates are just like you – positive, up for a challenge and always willing to go above and beyond for our guests. If you expect great things just like we do, we encourage you to apply to join our dynamic team of service professionals today at www.riverrock.com

Abonnés LinkedIn
3 758
Personnes associées sur LinkedIn
175
Bureaux déclarés
  • 8811 River Rd, Richmond, BC V6X 3P8, CA
Catégories d’activité
  • Hospitality
  • Hotel
  • Travel Accommodations
  • Casino
Autres noms enregistrés
  • 05b09df3-238b-48f4-91cc-ebdeb2928e0c
  • Lahal Management LP
  • River Rock Casino Resort
Spécialités
  • Casino
  • Hotel/Resort
  • Food & Beverage
  • and Entertainment
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

River Rock Casino Resort is the 2012 to 2017 Winner of the World Luxury Casino Hotel in North America, Trip Advisor’s 2014 winner of the Certificate of Excellence, and Western Canada’s only Four Diamond Casino Resort. River Rock Casino Resort encompasses an array of exciting career opportunities within our exciting resort which includes: - A luxurious Hotel and Resort with 396 accommodations - A revitalizing…

ChampValeur
SecteurEntertainment Providers
Taille1,001-5,000 employees
Siège socialRichmond, BC
Type d’organisationPublic Company
Fondée en2004
SpécialitésCasinoHotel/ResortFood & Beverageand Entertainment
Offres sur Jobsy54
LinkedInVoir la page
Description

Under the general direction of the Manager, Slots & Cage & Guest Services, this position is responsible for the day-to-day activities of the Slots & Cage & Guest Services operations on a shift basis while establishing and contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

  • Provides input for team member performance objectives and evaluations
  • Provides leadership, direction and mentoring to all department team members
  • Schedules and supervises team members, edits timesheets for payroll
  • Oversees team member training and assigns shift work assignments
  • Monitors shift work assignments
  • Resolves customer disputes; reports irregularities, disputes and suspicious activities; prepares CRS Incident Reports
  • Implements all new operations initiatives as directed
  • Actively participates in the recruitment and hiring process
  • Maintains departmental inventories and supplies
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Manages other initiatives as required

Education and Qualifications

  • Post Secondary education or suitable combination of education and experience an asset
  • Must be available to work a flexible schedule including evenings, weekends, holidays and overnight shifts
  • Minimum 2 years of experience in slot or cage operations
  • Minimum 3 years of leadership experience
  • Serving it Right Certification
  • Ability to successfully obtain a Gaming License
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Computer literacy in MS Office
  • Literacy in CARRS, TABS3 and Kronos an asset

Work Environment Considerations

Standing for long periods of time, lifting, carrying, pushing, pulling, stretching, bending, interruptions and non-traditional work hours

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