Publié il y a 26 jours
Shop Service Advisor
@ Toromont Cat
Timmins, Ontario
En bref
Toromont Cat is hiring a full-time Shop Service Advisor in Timmins to direct and schedule equipment repairs across internal and external service teams. The role handles customer communication, quotes, purchase orders and work-in-progress processing. Compensation is $59,025.00 to $73,782.50 base salary, plus possible bonuses.
Responsabilités :
- Schedule equipment repairs with internal and external service teams
- Receive customer calls and perform pre-visit diagnostics
- Prepare quotes, validate warranty and obtain purchase orders
- Create work orders and order parts
- Close work orders and process invoices
Résumé des exigences :
- Minimum post-secondary education
- Minimum 5 years of experience in service operations
- Strong customer communication skills
- Ability to work safely per health and safety policies
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-10-15
- Première détection par notre source
- 2026-10-15
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Opérations |
| Expérience | 5 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Entrepôt |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (exigé) |
| Avantages mentionnés | Horaire flexible, Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Toromont Cat
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Bâtissons l'avenir ensemble! - Let's Build Tomorrow Together!
Description complète de l’entreprise
Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel. Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX : TIH), une société à croissance diversifiée cotée en bourse qui a été incorporée en 1963. Notre priorité est d’offrir à nos clients des solutions qui contribuent au succès de leur entreprise. Avec plus de 300 modèles de machines et d’accessoires spécialisés dans la gamme de produits Cat, une multitude d’équipements connexes et de partenaires technologiques, un service varié et des options de location, nous pouvons répondre à vos besoins, quelque soit la tâche à accomplir. Toromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve. Established in 1993, Toromont Cat is a division of Toromont Industries (TSX: TIH), a publically traded, diversified growth company incorporated in 1963. We are focused on offering our customers solutions aimed at making their business more successful. With over 300 machine models and specialized attachments in our Cat equipment product line, a host of allied equipment and technology partners, and varied service and rental options, regardless of your needs or the job at hand, we strive to be your first choice. For more information please visit www.toromontcat.com
- Abonnés LinkedIn
- 58 239
- Personnes associées sur LinkedIn
- 4 032
- Bureaux déclarés
- 3131 Hwy 7 West, Concord, Ontario L4K 1B7, CA
- 5001 Trans-Canada Hwy, Pointe-Claire, Qc H9R 1B8, CA
- 175 Akerley Blvd, Dartmouth, Nova Scotia B3B 3Z6, CA
- 140 Inksbrook Dr, Winnipeg, Manitoba R2R 2W3, CA
- 165 Urquhart Crescent, Fredericton, New Brunswick E3B 8K4, CA
- 82 Kenmount Rd, St John’s, Newfoundland and Labrador A1B 3R1, CA
- 27-71 Nuvua St, Rankin Inlet, Nunavut X0C, CA
- 130 Sherwood Rd, Charlottetown, Prince Edward Island C1E 0E4, CA
- Catégories d’activité
- Construction
- Machinery Manufacturing
- Building Material
- Mining
- Autres noms enregistrés
- Toromont Cat
- Spécialités
- Construction
- Mining
- Power Systems
- Paving
- Truck
- Agriculture
- Lift
- Crushing & Screening
- Machine Control
- Governmental
- exploitation minière
- Production d'énergie
- asphaltage
- chariot élévateur
- concassage
- grands travaux
- technologie d'assistance
- and camion
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel. Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Concord, Ontario |
| Type d’organisation | Public Company |
| Fondée en | 1993 |
| Spécialités | ConstructionMiningPower SystemsPavingTruckAgricultureLiftCrushing & ScreeningMachine ControlGovernmental |
| Offres sur Jobsy | 263 |
| Voir la page |
Toromont Cat is looking for a Shop Service Advisor to join our team in Timmins! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Shop Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.
Pay Type | Full Time, Permanent | |
Compensation | $59,025.00 to $73,782.50 | The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available. |
As a Shop Service Advisor, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Receive incoming customer call, PM notifications, SOS alerts, obtain customer information, validate information and recognize the need for product support and perform pre visit diagnostics by reviewing equipment history, outstanding service letters and service resources availability.
- Determine potential repairs, identifying additional work, validate warranty determine CSA coverage, prepare quote, submit to customer, get approval and purchase order.
- Schedule service work, create work order complete with segments, update service scheduler, contact customer, order parts.
- Coordinate local purchase activity and freight activity
- Upon completion of work, reconcile parts returned, core returns, review work order segments for completeness (parts, labor, details).
- Invoice Processing: close work order, prepare proforma for approval, acquire purchase order, update customer product information and make adjustments upon consultation with service supervisor
- Assists counter customers as required
- Other relevant duties as required
Must-haves for this role:
- Minimum post-secondary education
- Minimum 5 years' experience in service operations
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
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