Site Supervisor

Site Overview

This position supports a high-profile corporate office complex consisting of two connected towers in downtown Winnipeg. As the site houses the client's corporate head office, our team serves as the primary face of the property to all executives, tenants, and visitors. The environment demands high standards of professionalism, clear communication, and exceptional customer service.

Position Overview

• Job Title: Site Supervisor

• Employment Type: Full-time

• Site: Corporate Office Complex

• Schedule: Mon - Fri, 0800-1600

What You'll Be Doing

As Site Supervisor, you will lead daily site operations, oversee a team of approximately 9 full-time and part-time security guards, and serve as Paladin's daily point of contact for the client. You will report directly to the Paladin Winnipeg Operations Manager.

• Manage, mentor, and support the site security team to maintain high operational standards.

• Split working time between the front desks of two downtown office buildings, with approximately 60% of the time spent at one location and 40% at the other.

• Deliver exceptional customer service and foster a welcoming, secure environment for tenants and visitors.

• Maintain and update site documentation, including Post Orders and Training Checklists.

• Ensure regular site patrols are properly logged and completed using TrackTik software.

• Develop monthly sustainment training quizzes for guards to ensure ongoing knowledge retention.

• Track team training records and complete any necessary WCB injury or near-miss reports accurately and promptly.

Must Haves

• Valid Security Guard License.

• Minimum of 1 year of security guard experience.

• Strong customer service experience, with a professional approach to visitor and tenant interactions.

• Strong administrative and computer skills, including experience with digital incident reporting and tracking systems.

• Excellent written and verbal communication skills.

Nice-to-Haves

• Previous experience supervising security operations in a corporate high-rise environment.

• Familiarity with TrackTik software and workplace injury reporting procedures.

What's In It for You?

• Full suit uniform provided, including polish shoes.

• Opportunity to lead a dedicated team at a premier corporate account.

• Professional development and career advancement opportunities within Paladin Security Group.

Note: On-site parking is not provided. Staff are responsible for securing their own transportation or parking arrangements.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high-quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.