Small Business Sales for Western Canada - Merchant Services - Vice President

As Vice President, SMB Sales (Field) for Western Canada, you will lead a team of Sales Representatives to drive revenue growth across the Canadian SMB segment. You will build a high-performing field organization, strengthen pipeline creation and conversion, and ensure disciplined execution from prospecting through implementation while partnering closely with Product and implementation teams to deliver competitive, client-focused payment solutions.

Job Responsibilities

Team Leadership & Regional Strategy

• You will lead, coach, and develop a team of Field Sales Representatives across Western Canada to deliver growth and revenue objectives.
• You will define and execute the SMB field strategy for the region, translating priorities into territory plans, coverage models, and weekly execution targets.

Sales Execution & Pipeline Discipline

• You will drive full-cycle sales execution, including prospecting, qualification, RFPs, proposals, contract negotiation, documentation, and coordination with Product and implementation partners.
• You will establish a strong operating cadence through pipeline reviews, deal inspection, and forecasting to improve execution discipline and decision-making.
• You will ensure pipeline health through consistent coaching on prospecting activity, conversion drivers, and next-best actions on priority deals.

Client Engagement & Internal Partnership

• You will communicate effectively with SMB owners and senior decision-makers, including executive-level stakeholders, both verbally and in writing.
• You will navigate across internal partners to remove barriers and improve client outcomes, including close collaboration with Product to maintain competitive positioning.

Required Qualifications, Capabilities and Skills.

• Minimum 5 years of experience leading B2B sales teams, ideally within SMB and field/distributed sales environments.
• Strong business acumen and deep knowledge of payments solutions, including merchant acquiring, relevant to the SMB segment within payments or banking.
• Proven ability to motivate, lead, and coach SMB sales professionals to achieve targets across revenue, volume, new merchant acquisition, margin growth, and product adoption objectives.
• Demonstrated strength in pipeline management, deal inspection, and forecasting discipline.
• Strong written and verbal communication skills, including comfort engaging executive-level stakeholders.
• Expected travel of 25%–50% across Western Canada.

Preferred Qualifications, Capabilities and Skills.

• Bachelor’s degree.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.