Social Services Worker

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

The Social Service Worker will play a crucial role in supporting clients to achieve optimal social, emotional, and cognitive functioning, promoting independence, and improving their quality of life. This position involves collaborating with clients, families/caregivers, service providers, and other professionals to coordinate services and comply with internal and external standards of practice.

Part-time Position Available: Requires 2-3 days of Monday to Friday Daytime availability (approx. 15 visits per week) - open to casual positions as well with more flexible timings and fewer visits

Home Care Position: pays a per visit rate and mileage in-between clients

Areas of Service: Parry Sound

Duties and Responsibilities

• Execute the social and wellness care plan under the direct supervision of a Licensed Social Worker.
• Provide in-person to patients and families that support the activities in the care plan including wellness checks, food & housing securities as well as social community support connections.
• Engage with various and many Community Support services to follow up on referrals by the SW to ensure referrals are being actioned and there is an expected date.
• Arrange and manage transportation services for patients to community appointments and at times accompany them to and from the appointment.
• Maintain and manage a caseload efficiently, ensuring priority code timeframes are met.
• Utilize a client-centered approach to identify, prioritize, and monitor potential psychosocial problems and goals.
• Provide education in person or educational resources(online, in person, paper) that best meets the patients' needs to support specific patient conditions/diseases or social concerns.
• Advise clients/caregivers on the availability of community resources and facilitate referrals when appropriate.
• Determine when further social work intervention is no longer necessary and assist clients in planning for discharge.
• Comply with continuous quality improvement initiatives.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
• Participate in proactive Health & Safety activities.
• Maintain confidentiality of client and corporate information.
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
• Document and report all tasks/information according to Bayshore policy.
• Maintain treatment records in accordance with the Standards of Practice of the Ontario College of Certified Social Workers and Social Service Workers.
• Demonstrate agility in decision-making and think critically to respond to a rapidly changing environment.
• Maintain positive and collaborative working relationships within the interdisciplinary health care team.
• Demonstrate the ability to be self-directed and thrive in a dynamic environment
• Able to remain calm under pressure and role model composure.
• Complete other tasks as requested.
  

Education and Certifications Required:

• Social Service Work diploma
• Current Member (in good standing) of the Ontario College of Social Workers and Social Service Workers.
• Current CPR certificate (BLS or CPR-C)
• Clear Criminal background (Police) clearance with Vulnerable sector screening
• Valid driver's license, auto insurance and reliable vehicle & must carry two million dollars in automobile insurance coverage if utilizing a personal vehicle for appointments.

Experience:

• Possess general computer skills with access to a computer with appropriate password protection and internet capabilities.
• Minimum of two years of community-based therapy experience (preferred).

Other Skills and Abilities:

• Exceptional interpersonal skills;
• Ability to work independently and lead a team;
• Excellent report writing and communication skills in English; French considered an asset
• Able to remain calm under pressure and role model composure
• Solid knowledge of the principles, practices, and methods of community care and service delivery.

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.