Social Worker I - Competition Number: 2025/26-042-800198P

About NLHC

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

About the Department/Region

Context:
The Central Region maintains and supports all NL Housing rental properties in the Grand Falls and Gander areas, as well as delivering a variety of programs designed for low to moderate income households and homeowners. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations; and monitoring, facilitating and administering property maintenance. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Position Details

Competition Number: 2025/26-042-800198P
Employment Type: 1 Permanent
Department/Region: Grand Falls Winsor
Location: Central Regional Office
Posting Status: External
Closing Date: November 12, 2026
Salary Scale: $70,434 to $78,824 per annum (CG-39, $38.70 to $43.31 per hour), 35-hour work week

Duties:
Reporting to the Regional Director, the successful candidate will engage with tenants and apply NLHC’s eviction prevention framework to achieve the goal of maintaining stable housing. In completing this work, the incumbent will provide individualized and on-going support to tenants from initiating contact and follow-up activities such as telephone calls and home visits. Eviction Prevention work involves engaging clients to educate on tenant’s rights and responsibilities as tenants, to connect to supports and support the development of tenant action plans that will decrease the risk for eviction. The Social Worker I will also provide unplanned, short-term crisis response for clients experiencing complex needs, mental health and addictions. The incumbent will work with tenants on an ongoing basis to build capacity to be independently successful. This includes the assessment of client needs and providing connections/referrals to a variety of community groups, government agencies and health authorities. In addition, this position provides Community Development support to the regional community centre by attending quarterly program development committee meetings and ensuring compliance with funding guidelines for quarterly grants and special funding. The Social Worker I will help clients navigate systems required to improve their own mental health and well-being, while maintaining stable housing, as well as participating in case conferences and maintaining correspondence with various medical, para-medical, and government departments. This work involves collaboration with other NLHC staff, regions and departments including Housing Officers, Managers, Eviction Prevention Coordinator and the Community Partnerships and Homelessness team, to jointly support clients all along the housing continuum. Case notes, written reports and recommendations are prepared in keeping with the documentation standards of the Newfoundland and Labrador College of Social Workers (NLCSW). The successful incumbent demonstrates accountability and effective resource management by documenting and compiling monthly statistics in a quantitative and qualitative manner. Other related duties may be required.

Screening Criteria

Bachelor of Social Work Degree
Experience in the provision of professional Social Work services
Experience in delivering services related to housing and homelessness (asset)
Experience in the delivery of non-profit housing (asset)

Assessment Criteria

Knowledge of professional social work practice and standards (including assessment/interviewing and debriefing)
Knowledge of housing and homelessness issues and best practices
Knowledge of eviction prevention techniques and Housing First principles (asset)
Workload management skills
Written communication and documentation skills
Ability to think critically
Ability to effectively exchange information
Ability to work independently
Relationship building and networking skills

Conditions of Employment

Conditions of Offer:
Active registration with the Newfoundland and Labrador College of Social Workers (NLCSW)
Acceptable Certificate of Conduct
Proof of class 5 driver’s license

Conditions of Acceptance:
Acknowledges the requirement for travel (day and periodic overnight)
Willing to accept flexible schedule/requirement to work alternate shift schedules
Acknowledges the requirement for primary use of a private vehicle (with business insurance)

Applicant Information

This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.
Preference will be given to applicants who are legally entitled to work in Canada.
Applications should be received prior to midnight Newfoundland Standard time on the closing day.
The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
This competition may be used to fill future similar vacancies with NL Housing.
Only successful applicants will be contacted for an interview.