Sort Coordinator

Sort Coordinator – We are growing our team!

• Full-Time, Permanent
• 37.5 hours per week
• Competitive base salary of $57,476 annually

Who We Are

The Greater Vancouver Food Bank is a non-profit organization with a mission to provide healthy food to those in need. The GVFB provides support through direct distribution to those in Vancouver, Burnaby, New Westminster and the North Shore, as well as through 160+ agency partners both locally and provincially. Through this model, the GVFB envisions a British Columbia where everyone has access to healthy food through efficient distribution, innovation and partnerships.

To learn more visit: www.foodbank.bc.ca

The GVFB is a proud winner of BC's Top Employers 2026!

The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.

What We Offer

We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.

This is a full-time permanent position, with the opportunity to learn and grow. The successful candidate can expect a competitive base salary of $57,476 annually, depending on experience.

Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched up to 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.

Career and personal development are at the forefront of the GVFB’s culture. After three months of employment, employees have access to $1,600 towards professional development, $850 of which can be utilized towards wellness initiatives!

Come and enjoy working in an inclusive, award-winning workplace!

Position Overview

The Sort Coordinator supervises both our volunteers and Warehouse and Sort Associates in all areas within the warehouse. They will liaise with the Warehouse Lead to ensure all priority items are delegated and kept on track. They support the Sort team by training staff and volunteers, helping to lead teams of volunteers through daily tasks in the warehouse, coordinate priority items like order building and produce packing and activating appropriate team members to accomplish daily goals while maintaining a friendly and professional presence on the floor. When needed, they support the warehouse team with other duties including operating machinery and recording product movements in the warehouse’s digital inbound/outbound system. Strong time and resource management skills, a positive attitude, excellent communication skills, flexibility, and a willingness to learn are key elements for success in this role.

Key Responsibilities

• Manage, assign, and review work for volunteers engaged in food sorting and bag packing areas;
• Use volunteer management software ‘Better Impact’ to track volunteers and aid in promotion of engagement with the GVFB volunteer base;
• Communicate daily with volunteers and staff via e-mail, Teams, phone, text message and radio;
• Conduct orientation/training for groups of volunteers;
• Ensure FIFO (first in, first out) procedures are followed to ensure proper stock rotation;
• Ensure sorting areas are kept clean, tidy, and organized at all times;
• Aid in the organization and accommodation of special events (i.e., tours and media visits);
• Provide input and expertise for all work the Sort team handles (program packs, dry sort, fresh sort, produce packing, non-food sorting);
• Pick orders for outbound streams as required;
• Oversee fresh, dry and non-food sort areas;
• Post and update to Teams all Canadian Food Inspection Agency (CFIA) recalls appropriate to BC and class 1-2 recalls, excluding allergies.
• Organize program and project areas making sure stock levels or needs are communicated to the Warehouse Lead;
• Delegate tasks and coordinate with Warehouse Lead or Shipper/Receiver to see all tasks completed accurately and on time
• Flexible around work hours to include evenings or weekends, as required; shifts may be subject to change;
• Other duties as assigned.
• complete other duties as assigned.

Personal Attributes and Core Skills

• Excellent written and verbal communication skills with the ability to effectively communicate with all levels of operations, staff, and volunteers;
• Strong time management skills, with the ability to prioritize a busy workload;
• Strong team building skills, with the ability to effectively provide direction and assistance to others;
• Strong conflict resolution skills and diplomacy;
• Comfortable speaking in front of and leading groups

Qualifications and Experience

• Previous experience in customer service, and experience interacting with the public;
• Previous experience in a warehouse environment is an asset;
• Experience using warehouse machinery such as electric pallet jack or sit-down counterbalance forklift is an asset;
• Knowledge of Microsoft Office Suite and iPhone;
• Experience working in a high-volume, fast-paced environments.

Physical Requirements

• Proper safety footwear is required;
• Exposure to ambient temperatures and noisy conditions;
• Ability to work in a physically demanding environment, lifting, walking, and standing throughout shift;
• Ability to bend and lift boxes on a regular basis.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.