Specialist, Shared Services (Accounts Receivable/Accounts Payable)

The Specialist, Shared Services (AP/AR) is responsible for supporting the day-to-day financial operations of the organization, with a primary focus on Accounts Payable (AP) and Accounts Receivable (AR). This role ensures the accuracy and completeness of financial transactions, supports month-end processes, and helps maintain strong internal controls and compliance standards.

Operating within a centralized Shared Services model, the Specialist manages high-volume transactional processing in line with defined service levels, close calendar deadlines, and the company's delegation of authority. The role is a key point of contact for vendors, customers, employees, and budget holders.

Key Responsibilities

• Perform daily cash application, matching remittances to open invoices and clearing unapplied cash promptly so customer balances and cash forecasts stay accurate.
• Issue customer invoices, monitor AR aging, and follow up on overdue balances to support timely collection and reduce bad-debt risk.
• Process vendor invoices and expense reimbursements in accordance with company policies, reviewing for proper coding, approvals, and supporting documentation so expenses are recorded in the correct period.
• Reconcile vendor statements, manage vendor credits and debit balances, and resolve discrepancies promptly to minimize supplier disputes.
• Prepare scheduled payment runs (ACH, wire, and check) and ensure vendors are paid in accordance with agreed terms to protect supplier relationships.
• Manage the accounting shared mailbox and helpdesk, responding to vendor and internal inquiries within established service levels to minimize escalations and follow-ups.
• Reconcile the corporate card accounts to the card provider statement and general ledger each month, ensuring transactions are properly coded, approved, and supported.
• Perform monthly reconciliations of AR, AP, and other assigned balance sheet accounts within close deadlines, resolving all reconciling items to support an accurate, timely close.
• Support month-end close by preparing journal entries, AP and AR accruals, prepaid schedules, and other supporting schedules.
• Support internal and external audits by preparing requested schedules, reconciliations, and supporting documentation.
• Workload peaks during month-end, quarter-end, year-end, and audit periods.

Qualifications

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2–5 years of experience in Accounts Payable, Accounts Receivable, or general accounting.
• Strong understanding of accounting principles (IFRS) and financial controls.
• Experience with Xero and/or Fulfil (or comparable accounting/ERP systems).
• Intermediate to advanced Excel skills (lookups, pivot tables, data reconciliation) and proficiency in other Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills, with a service-oriented approach to working with vendors, customers, and internal stakeholders.
• Experience working within a shared services environment supporting AP and/or AR functions.
• Experience supporting process automation, system implementations, or ERP migrations.

Why you’ll love working at Endy:

• A people-first, purpose-driven culture
• Competitive salary and benefits
• Hybrid work model with a beautiful Toronto HQ
• Employee discounts and perks - including the best sleep of your life

Additional Information:

This is a current open position. The salary range for this position is $55,000 - $65,000 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion and Belonging:

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

Here at Endy, we are a group of innovators, leaders, and dreamers who are shifting the way Canadians think about sleep. Not only are we experts in various fields of the eCommerce industry, we are also a culturally diverse group of world travelers, foodies, book lovers, wellness enthusiasts, and pop culture fans who are creative, innovative, driven, and inspiring. We often blur the line between creativity and analytics, integrating both to achieve outstanding results.

Our culture is our pillar. It is more than a series of words written on the office wall. Culture is how we talk to and treat one another. It's how we plan, prioritize, and make decisions to benefit our team and our customers. It's what binds us together through challenging times. It's how we win. In other words, it's The Endy Way.