Sr Sales and Operations Coordinator

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

At Herc Rentals, our success is built on teamwork, customer commitment, and operational excellence. We are currently seeking a highly organized and proactive Senior Sales & Operations Coordinator to join our growing team. This is a key branch position responsible for coordinating equipment availability, dispatching and logistics activities, inventory accuracy, and communication between customers, sales representatives, transportation providers, drivers, and branch teams.

This role is ideal for an operations-minded professional who thrives in a fast-paced environment, enjoys solving problems, coordinating multiple priorities, and learning the equipment, tools, and accessories needed to support our customers' jobsite requirements. Success in this role requires strong communication skills, attention to detail, adaptability, and the ability to effectively manage competing priorities in a busy branch environment.

What you will do...

Responsibilities

As a Senior Sales & Operations Coordinator, you will play a critical role in ensuring equipment is available when and where our customers need it. Your responsibilities will include:

• Coordinating equipment availability and fleet utilization to support customer rental needs.
• Working closely with branch personnel and other Herc Rentals locations to source, transfer, and exchange equipment.
• Collaborating with Transportation providers and drivers to schedule and track equipment movements.
• Providing accurate equipment availability and operational information to support contract creation and customer quotes.
• Maintaining equipment inventory records and supporting purchasing and administrative processes.
• Responding to customer inquiries via phone and email while delivering exceptional customer service.
• Utilizing RentalMan and other business systems to manage equipment availability, customer information, and operational activities.
• Supporting operational planning to maximize efficiency and minimize downtime.
• Building strong working relationships with internal teams, customers, vendors, and transportation partners.
• Identifying and resolving operational challenges with a sense of urgency and professionalism.
• Participating in an on-call rotation to support branch operations and customer requirements as needed.
  
  

Skills

• Takes initiative and proactively identifies solutions.
• Asks the right questions to ensure accuracy and efficiency.
• Enjoys collaborating with others and contributing to a team-oriented culture.
• Maintains a positive attitude under pressure.
• Has a strong work ethic and commitment to customer service.
• Demonstrates curiosity and initiative in learning equipment applications and product knowledge.
• Thrives in a busy environment with competing priorities and can effectively manage multiple tasks without losing attention to detail.
  
  

Requirements

We're seeking someone who is highly organized, technology-savvy, and enjoys working in a collaborative team environment.

• Experience in equipment rental, construction, industrial services, transportation, logistics, or a related industry.
• Knowledge of construction equipment, contractor tools, floor care equipment, or related rental products is considered a strong asset.
• Previous experience with fleet coordination, dispatching, operations support, equipment scheduling, or inventory management.
• Experience using RentalMan is considered a strong asset.
• Experience with Oracle or other ERP systems is an asset.
• Strong computer skills and ability to learn new systems quickly.
• Excellent verbal and written communication skills.
• Exceptional organizational and multitasking abilities.
• Strong problem-solving and decision-making skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Professional, mature, and customer-focused approach.
• Demonstrated ability to build positive working relationships across departments.
• Ability to safely lift up to 50 pounds frequently.
• Must be able to work indoors and outdoors when required of the job.
• Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
• Ability to sit, stand, and walk for extended periods of time.
  
  

Req #: 72809

Type: Replacement

Pay Range: $26 - $28 per hour + Benefits + 3 Week's Vacation

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Smoking Cessation Program

Weight Loss Program

Herc Life Wellness Program

Building Your Financial Future

Company matched Pension Plan

Employee Stock Purchase Program

Registered Retirement Savings Plan

Non Registered Savings Plan

Tax Free Spending Account (TFSA)

Life & Work Harmony

Paid Vacation Time Off (Minimum 3 weeks)

Paid sick days

Military leave

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.