Strategic Insights Analyst

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Strategic Insights Analyst, you will turn complex data into clear, meaningful stories that help leaders make stronger, more holistic and informed decisions. Working as a trusted partner across multiple lines of business, you will develop actionable insights and measurable recommendations by building analytical models, validating hypotheses and evaluating test-and-learn experiments. We’re looking for an analytical storyteller who combines technical expertise, business acumen and strong relationship-building skills to translate data into insights that support our members, business objectives and strategic priorities.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Manager, Enterprise Intelligence. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Building and maintaining strong relationships with senior leaders across the organization to understand business objectives and identify opportunities to leverage data and analytics

• Translating complex data and analytical findings into clear, concise narratives that enable informed strategic decision-making

• Providing measurable recommendations and actionable solutions that address critical business problems and support stronger business outcomes

• Designing and building complex analytical solutions using appropriate methodologies, tools, coding languages and applications

• Applying hypothesis validation, quality assurance and analytical rigor throughout insight development and delivery

• Evaluating test-and-learn experiments to understand results, identify opportunities and inform future business decisions

• Applying analytics best practices to identify opportunities to improve Vancity’s products and services, member experience and financial performance

• Supporting the Analytics Centre of Excellence in developing processes, strategy and thought leadership that advance Vancity’s enterprise analytics capabilities

• Providing advice, guidance and mentorship to analysts within the Analytics Centre of Excellence and across the organization

What You’ll Bring to the Team:

• A bachelor’s degree in business, economics, statistics, mathematics, data analytics, computer science or a related quantitative discipline, or an equivalent combination of education and experience

• A minimum of 5 years of progressive experience in analytics, business intelligence, strategic insights, data science or a related analytical field

• Demonstrated experience designing and delivering complex analytical solutions and translating results into clear, actionable business recommendations

• Strong experience with statistical analysis, hypothesis testing, experimental design, test-and-learn methodologies and analytical quality assurance

• Experience using coding, data analysis and business intelligence tools to manipulate, analyze and interpret complex datasets

• Demonstrated ability to communicate sophisticated analytical concepts through clear narratives, presentations and data-driven storytelling

• Strong business acumen with experience partnering with senior stakeholders to understand strategic objectives and solve complex business problems

• Strong relationship management and influencing skills with the ability to operate as a trusted analytical partner across multiple areas of an organization

Extra Skills That Set You Apart:

• Experience working in financial services, banking, credit unions or another highly regulated environment

• Experience contributing to an Analytics Centre of Excellence or enterprise-wide analytics practice

• Graduate-level education or a relevant professional certification in analytics, data science, statistics or business intelligence

You’ll Thrive Here If You Are:

• Analytical - You approach complex problems with curiosity, rigor and an ability to identify the insights that matter most

• A Storyteller - You can turn complex data and analysis into clear narratives that engage stakeholders and support action

• Collaborative - You build trusted relationships across the organization and enjoy solving business problems alongside diverse partners

• Strategic - You connect analytical findings to broader business objectives and provide recommendations that support meaningful outcomes

• Growth-minded - You continuously explore analytics best practices and share your knowledge to strengthen capabilities across the organization

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed

What You’ll Earn:

This role offers a salary range of $92,700 to $119,900 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.