Summer 2027, PCO National Office - Technical Operations

Job Description

What is the opportunity?

Are you a curious and adaptable student, eager to learn new skills, work with diverse teams, and take on challenges in a dynamic environment? Join Personal & Commercial Operations (PCO) and be part of the national team that enables operations across RBC in Canada. Our student placements offer hands-on experience and meaningful work while contributing to initiatives that improve efficiency, strengthen controls, and enhance the client experience.

The National Office Technical stream provides hands-on experience with the systems, data, analytics, and automation capabilities that support operations across PCO. Students will work on technical initiatives such as building automations, developing data pipelines, supporting critical applications, creating dashboards, and contributing to analytics and digital process improvements. This placement develops technical, analytical, and problem-solving skills while enabling technology-driven solutions within operational teams.

Potential Placements:

• Software Development & Automation enables operational efficiency by designing and delivering technology solutions, applications, and automated workflows that support core banking processes.
• Data Engineering & Data Products builds and maintains the operational data foundation by ingesting, transforming, and structuring data into scalable and reusable assets for analytics and reporting.
• Business Intelligence & Reporting delivers enterprise reporting, dashboards, and insights that enable measurement, performance monitoring, and data-driven decision-making across PCO.
• Application Support & Technology Enablement ensures the stability, availability, and enhancement of business-critical applications that support day-to-day operational activities.
• Operational Resilience & Systems Monitoring strengthens the resilience of critical applications and processes by monitoring operational dependencies and assessing the bank's ability to withstand and recover from disruptions.
• Fraud Data Science & Analytics advances fraud prevention and credit risk management by leveraging data, modeling, and analytical insights to detect emerging patterns and threats.
• Workforce Management Analytics supports performance and capacity planning by enabling forecasting, modeling, and workforce optimization across contact centres and operational teams.
• Control Monitoring & Data Testing evaluates the effectiveness of operational controls by using data-driven testing, automated monitoring, and analytical routines aligned with risk and compliance standards.

What will you do?

Depending on your placement, you may:

• Build or enhance automation scripts, data pipelines, dashboards, or applications supporting operational teams.
• Analyze large datasets and translate findings into insights for decision-making, reporting, or performance monitoring.
• Support the testing, documentation, and improvement of technical solutions, data assets, or business-critical applications.
• Troubleshoot issues, identify root causes, and assist with enhancements aligned to system stability, resiliency, and control effectiveness.
• Collaborate with technology and business partners to deliver data-driven, scalable, and efficient solutions.
• Contribute to process digitization, analytics routines, control monitoring, or model development depending on your assigned team.

What do you need to succeed?

Must-have:

• Currently enrolled in a post-secondary (university/college) program in Computer Science, Engineering, Mathematics, Data Science, Information Technology, or another related technical discipline.
• Strong analytical, problem-solving, and communication skills.
• Experience with Excel and at least one programming or query language (e.g., SQL, Python, Java, NET, VBA).
• Ability to learn new systems and processes quickly with strong attention to detail.
• Ability to work effectively in an on-site, team-oriented environment with occasional remote work as required.
• Available to work a 7.5-hour day, Monday to Friday, with hours varying between 8:00 a.m. and 6:00 p.m., depending on business requirements and team schedules.

Nice-to-have (varies by placement):

• Experience with data visualization or automation tools (e.g., Power BI, Tableau, UiPath, Power Automate).
• Familiarity with databases, data engineering concepts, or cloud technologies.
• Exposure to software development practices, application support, or workflow automation.
• Ability to interpret and communicate complex technical insights to non-technical stakeholders.
• Bilingualism (English/French) written and spoken.

Please note:

• This is a primarily in-person role. Remote-only arrangements may be available for select positions based on team and business needs.
• To be eligible for these student positions, you must either:
  • Be returning back to school after the work term end-date; or
  • If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What's in it for you?

At RBC, we thrive on the challenge to be our best, embrace progressive thinking to keep growing, and work together to deliver trusted advice to help our clients thrive and communities prosper.

You will gain access to:

• Leaders who support your development.
• Opportunities to take on progressively greater accountabilities.
• A dynamic, collaborative, and high-performing environment.
• The chance to make a meaningful impact on RBC's operations and client experience.

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-23

Application Deadline:

2026-12-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.