Supervisor, Program - (2738)

Position Description

Job posting closes: November 26th, 2026 at 5:00pm Yukon Standard Time

At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.

The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.

An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.

This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.

The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.

Supervisor, Program

Job Code: 293
Department: Recreation and Facility Services

Job Summary:

Under the direction of the Manager, the incumbent supervises and administers all recreation programming, including drop-in and registered programs, special event, community engagement activities and associated services and partnerships.

Duties and Responsibilities:

1. Supervises, develops, coordinates, promotes, and evaluates recreation programs including drop-in and registered programs, special events, community engagement activities and associated services to maximize service delivery to the community.
2. Prepares and monitors, under the direction of the Manager, Recreation and Facility Services, the recreation program annual operating and capital budgets.
3. Recruits, directs, trains, schedules and appraises the performance of reporting staff, is authorized to issue verbal reprimands and contributes to higher levels of discipline in accordance with the progressive discipline directive.
4. Maintains program statistics and assists with the assessment or development of policies, guidelines, and promotions, as requested, of the Department.
5. Develops and manages partnerships with community organizations that share recreation goals.
6. Formulates a variety of operational and business reports and presents reports to City Council.
7. Provides input, reviews, and edits all marketing and advertising materials for recreation programs, including the Active Living Guide, website, social media, posters, and educational campaigns.
8. Provides input into and updates risk management plans and safety policies/procedures for programs, events, and services.
9. Ensures, so far as is reasonably practicable, that reporting staff follow established safety procedures and standards.
10. Acts as Manager, Recreation and Facility Services as assigned.
11. Other related duties

This position contains elements necessary for identification and evaluation of the job. The incumbent may be required to perform other related duties.

Category Recreation & Sports

Position Requirements

Working Conditions:

Hours of work between 05:00 and 01:00, Sunday to Saturday. Mostly under general office conditions within a public recreation setting. Exposure to, dust/dirt, inclement weather, and temperature extremes. Some first aid responsibility with possible exposure to bodily fluids.

Required Knowledge and Skills:

• Degree in Sport and Recreation Management, Leisure Studies, Community Recreation
• Previous Experience - 5 years related including 3 years in a supervisory role in a public recreation setting
• Standard First Aid and CPR Level C.
• On-the-job Experience - 6 months
• Experience in a membership-based facility service setting
• Demonstrated ability to work independently, make decisions and provide direction in a fast-paced environment with little supervision
• Strong organizational skills and ability to handle competing priorities and deadlines in a professional manner
• Proven financial literacy in budget oversight, tracking, and procurement
• Proven inter-personal, conflict resolution, and negotiation skills to promote a positive image of the City of Whitehorse
• Strong communications skills required for report writing, policy development, and media relations

An equivalent combination of education, training and experience may be considered.

Examples of Equipment to Operate:

Office Equipment, computer with Microsoft Office applications, recreation management software, communications equipment, ERP, audio-visual equipment, first aid equipment, and a City Vehicle.

Other Details:

Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at https://www.whitehorse.ca/our-government/employment/how-to-apply/. If you have any further questions regarding this posting, please contact the recruiter at [email protected].

To apply for this position, you are required to submit your resume.

Various tests and/or exams may be administered as part of the recruiting process.

At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.

Employment Contract YEU Local Y046

Range $48.75 - $57.36

Hours Per Week 5 X 7 Hours

Guaranteed Minimum Hours 35

Organizational Unit City of Whitehorse -> Community Services -> Recreation

Location City of Whitehorse - Whitehorse, YT Y1A 1C2 CA (Primary)