System Control Operator (IBEW) 2026-172

System Control Operator (IBEW)

Posting Number: 2026-172

Energize a brighter future, energize your future!

As the largest municipally owned electric utility in Canada, we’re helping shape the future of energy by modernizing our electricity grid, advancing innovative energy solutions, supporting electrification and building more sustainable communities. We believe our people are at the heart of that future. We’re committed to building a workforce that reflects the diverse communities we serve and fostering an equitable and inclusive workplace where everyone feels they belong. We value the different experiences, perspectives and ideas our people bring and encourage applications from members of equity-deserving groups and individuals from all backgrounds. Together, we’re energizing a brighter future where collaboration thrives; innovation is celebrated, and everyone can learn, evolve, and make a meaningful difference.

Position Purpose

Reporting to the Supervisor, System Control, this key position is responsible for monitoring, controlling and authorizing the operation of several unique and diverse electrical distribution systems, ensuring the safe, efficient and reliable delivery of power.

Key Responsibilities/Accountabilities

• Operate, authorize and direct the safe and reliable operation of the Alectra distribution system under normal and emergency situations on a 24/7 basis.
• Monitor, control, and record all activities on the distribution system.
• Prioritizes and reports deficiencies of all station/distribution equipment including SCADA and communication systems and conducts follow up as required.
• Maintain the distribution system configuration as designed/planned whenever possible.
• Review, accept and administer applications for Work Protection from internal and external work groups ensuring that all such applications are correct and that the requested isolation will provide adequate protection following the IHSA Electrical Utility Protection Code and Alectra procedures.
• Coordinates activities and outages on transformer station / transmission lines and distribution equipment with Hydro One/IESO and other Alectra departments to ensure all work is carried out in a safe, economic and efficient manner.
• Coordinate disconnects and reconnects between line crews, residential, commercial and key account customers for maintenance, upgrades and revenue issues including installation of microfits or embedded generation.
• Answering telephone calls from customers regarding inquiries, service requests and trouble reports and dispatch respondents as appropriate.
• Supporting the Outage Management function by performing such daily tasks as organizing and keeping an accurate record of interruptions and transfers, and checking and filing records including Orders-To-Operate, Operator Summary, schematics, etc.
• Manage outages using the Outage Management System for real-time statistical reporting and data analysis.
• Communicates with Management, Contractors, other Alectra employees as required and Key Account customers to provide status of power outages and anticipated restoration times.
• Update GIS records, operating diagrams and other databases to reflect real-time distribution system configuration.
• Communicate with and prepare reports for various agencies including, ESA, MOE and MOL.
• Assists the System Control Supervisor in developing operational procedures and processes.
• Assist in the training of System Control Apprentices.
• Perform analytical problem solving, trouble shooting and contingency planning of the distribution system.
• Respond to emergencies as defined in the Alectra Electrical Emergency Preparedness Plan (EEPP).
• Emergency switching and power restorations. Direct crews/supervisors to restore power safely.
• Emergency response to and from fire and police document times and assign crews/supervisor accordingly to adhere to OEB requirements.
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
• The incumbent may be asked to perform other related duties which may be assigned from time to time.

Qualifications, Knowledge, Skills and Competencies

Education & Specialized Knowledge

• Requires a 3-year community college diploma in an electrical discipline or equivalent.
• OACETT certification as a C. Tech or C.E.T.
• MEARIE Certificate as a Journeyperson Municipal Electrical Operator or eligible to obtain in 12 months.
• Certification in the IHSA Utility Work Protection Code.
• Proficient in the use of SCADA systems, Outage Management Systems (OMS), Geographic Information Systems (GIS) and personal computer applications including Microsoft Office software.

Experience

• Minimum four (4) years related electrical operating experience.
• Required to be part of On-Call rotation and able to work 24/7 rotating work schedule.

Skills/Abilities/Competencies

• Excellent written and verbal communication skills to deal with co-workers, other authorities and members of the public to achieve positive outcomes for the company.
• Required ability to read, interpret and utilize technical prints and schematics.
• To make decisions quickly and decisively during periods of high activity and stress.
• Required ability to perform alone or as part of a team with no direct supervision.
• Valid class G driver’s license.
• Advanced knowledge of all transformer stations, municipal substations and protection schemes.
• Proficient in maintaining operational logs, writing reports including deficiency and follow-up reports.
• Demonstrated ability to interpret and apply Distribution Connection Agreements (DCA), Transmission Connection Agreements (TCA), Customer Owned Station Operating Agreements and Agent Agreements.
• Proficient in the operation and use of the Fault Detection, Isolation and Restoration application (FDIR).

Working Conditions

• Work involves minimal unpleasant conditions or hazards, resulting in minimal discomfort or risk of danger - work is performed in the office.

What we offer:

• We offer comprehensive benefits.
  • 100% employer-paid health and dental benefits
  • Employer-paid life and long-term disability insurance
  • Wellness spending account for fitness and well-being
  • 24/7 employee and family support
  • OMERS defined benefit pension
• We offer competitive compensation. Compensation for this position is determined in accordance with the applicable Collective Agreement. Employees are compensated based on the wage schedule and provisions outlined within the agreement.
  • This position is required to work a rotating on-call schedule and will receive on-call pay as applicable
• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing training, mentorship, and learning opportunities.
• We care about your time away from work. Recharge with vacation and floater days, plus paid holidays beyond Ontario’s statutory requirements. This includes observing the National Day for Truth and Reconciliation as a paid holiday for our employees.

For more information visit our Careers page

What to expect

We want you to feel informed and prepared throughout our hiring process. If selected to move forward, here's what you can expect:

• • Complete a Role-Specific Assessment: You'll be invited to complete an online assessment through a platform called TestGorilla, designed to evaluate skills and abilities relevant to the position you've applied for.
  • Meet the Hiring Team: Successful candidates will be invited to one or two interviews with members of the hiring team. We use a platform called HireVue to support our interview process, including interview invitations and virtual interviews where applicable. Depending on the role, your interview may take place virtually or in- person. This is also your opportunity to learn more about the role, the team, and working at Alectra.

To help you prepare for the interview, many of our questions are behavioural-based and focus on real examples from your experience. We recommend using the STARL framework (Situation, Task, Action, Result, Learning) when preparing your responses. Think of examples that demonstrate your skills, achievements, problem-solving abilities, and lessons learned. This will help you share your experiences in a clear and meaningful way.

• • Final Steps: Final candidates will complete the applicable pre-employment and background checks required for the position

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team.

Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers pageto be considered.

Please note the following stipulations when applying for this role:

• First consideration will be given to permanent employees in the IBEW bargaining unit.
• As per the Collective Agreement, any permanent new hire in their bargaining unit must remain in their current position for at least twelve (12) months prior to commencing a new position.
• If applying as an internal employee and to be considered as an internal candidate, you MUST use your Alectra email address when applying to jobs. This will link your application to your Dayforce Profile.

At Alectra, we celebrate diversity and are committed to inclusive, barrier‑free recruitment and selection processes that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact [email protected]. We will work with you to ensure your needs are met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.

Use of Artificial Intelligence (AI) in Recruitment

At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team of one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.