Première détection par notre source: il y a 26 jours
Team Lead Customer Service (Part-Time)
@ Follett Corporation
Fredericton, Nouveau-Brunswick
En bref
Follett Corporation is hiring a part-time Team Lead Customer Service to coordinate store team members, handle cash operations and customer issues, and open or close the store. The role works closely with the Store Manager and requires a flexible schedule including evenings and weekends. Pay is $12.00 to $24.33 per hour.
Salaire :
12 $–24,33 $ de l’heure
Responsabilités :
- Lead daily work of store team members
- Process sales, refunds and cash handling
- Balance cash drawers and enforce cash policies
- Train new employees and enforce policies
- Process website orders and maintain the store
Résumé des exigences :
- 1-3 years of relevant experience
- Associate's degree or equivalent preferred
- Flexible schedule including evenings and weekends
- Able to lift 25-50 pounds and stand for long periods
- General computer skills
Outils et compétences
Source et dates
Type de source non vérifié · adp-myjobs
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-15
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Commerce de détail |
| Expérience | 1 an(s) et plus |
| Gestion d’équipe | Oui |
| Horaire | soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · soulever 50 lb · ordinateur faible |
| Langues | English |
| Formation | Collégial (DEC) (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Follett Corporation
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 80,000 schools and operates more than 1,250 local campus stores and 1,600 virtual stores.
- Abonnés LinkedIn
- 25 097
- Personnes associées sur LinkedIn
- 1 320
- Bureaux déclarés
- 3 Westbrook Corporate Center, 200, Westchester, Illinois 60154, US
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- 1433 Internationale Parkway, Woodridge, Illinois 60517, US
- 150 Executive Center, Greenville, South Carolina 29615, US
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- 268 Summer Street, 502, Boston, Massachusetts 02210, US
- 2550 West Tyvola Road, 300, Charlotte, NC 28217, US
- 1120 U.S. Route 22 East, Bridgewater, NJ 08807, US
- 251 Mt. Olive Church Road, Commerce, GA 30599, US
- 501 S. Gladiolus Street, Momence, IL 60954, US
- 1160 Trademark Drive, 111, Reno, NV 89521, US
- 875 Greentree Road, 678, Pittsburgh, PA 15220, US
- 4805 S. Colony Blvd., 102, The Colony, TX 75056, US
- Catégories d’activité
- Training
- Higher Education
- E-Commerce
- Retail Technology
- Language Learning
- Education
- Retail
- Other Retail Shops
- Retail and wholesale
- Autres noms enregistrés
- Follett
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 80,000 schools and operates more than 1,250 local…
| Champ | Valeur |
|---|---|
| Secteur | Education Administration Programs |
| Taille | 10,001+ employees |
| Siège social | Westchester, Illinois |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 9 |
| Voir la page |
Position Overview
The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.
Responsibilities
- Leads the work activities of department team members, PT, and Temporary including:
- Ensures shelves and other displays are stocked, restocked, and maintained according to company standards.
- Ensures markups or markdowns are taken according to company directives.
- Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues.
- Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
- Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards.
- Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures.
- Receives and verifies orders and completes store reports.
- May be a key holder responsible for opening and/or closing the store.
- Understands and processes website orders, including picking merchandise and shipping orders.
- Maintains neat and clean store and work areas.
- May assist other team members with completing the work of the department.
- Performs other duties as assigned.
Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour
- 1-3 years of relevant experience
- Associate's Degree or equivalent preferred.
- Willingness to work a flexible schedule including evening and weekend hours.
- Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.
- General Computer Skills
Journal
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