Technical Field Service Analyst - Contract

Company Description

About Us:
We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

We are carbon neutral.
We are one of the only food companies in Canada to set science-based targets.

We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment:
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture
Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected].

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.

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Job Description

The Opportunity:

The Technical Field Service Analyst is responsible for providing support to the Technical Services Supervisor and Breeder Service Technician. This includes collecting and analyzing data, performing basic technical field servicing responsibilities, and facilitating communication between various parties. The position also requires occasional coverage for the Procurement Coordinator. The goal of this position is to help drive continuous improvements in animal care, health, and performance measures in poultry.

Any MLF team member interested in being considered for this role are encouraged to apply online by October 22. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Complete weekly and monthly reports utilizing hatchery and processing plant data and send to respective parties
• Facilitate communications between primary breeder company, Maple Leaf Foods, and hatching egg producers including all necessary paperwork in a timely manner.
• Plan and schedule breeder chick placements, assuring quota requirements are aligned with hatching egg board mandates, producer requests, and primary breeder company availability
• Develop reports for producer flock records to identify trends, changes, possible challenges, and opportunities for improvement. May include, but is not limited to placements, production, and mortality.
• Collect information from producers to input into data tracking
• Conduct data analysis to provide field teams with trends and data to be shared with internal and external stakeholders
• Facilitate communications from field team to stakeholders as requested
• Collect information necessary for conducting investigations
• Conduct extreme weather pre-loading assessments
• Support animal health programs as requested
• Complete basic field work, including but not limited to chick placements, environmental swabbing, couriering supplies and/or samples, and blood and tissue sampling.
• Support and coverage for Procurement Coordinator when requested. Such responsibilities include completion of live daily payments, reviewing legal paperwork, internal & external communications, updating schedules, mailing samples, and other duties.

Qualifications

What You’ll Bring:

• Post-secondary education, preferably in life sciences such as agricultural, animal science, or related field (or equivalent work experience)
• One to two years’ experience in agricultural or food industry an asset
• Analytical and reporting skill set with ability to provide recommendations
• Comfortable with working with and manipulating data sets
• Ability to present findings to a wide range of audiences
• Competency and comfort using Microsoft programs such as Excel, Word, and PowerPoint
• Willingness to learn basic environmental and tissue sampling from barns and necropsies
• Strong desire to drive continuous improvement
• Attention to detail
• Excellent communication skills, both written and verbal
• Ability to work independently and in a team environment; be self-motivated and enthusiastic
• Willingness to develop into role
• Strong time management and organizational skills
• Willingness to perform occasional physical activity
• Strong problem-solving skills
• Ability to work flexible hours - outside of normal working hours
• Must have a Class 5 driver’s license

Additional Information

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.