Technical Lead/Solution Architect, Microsoft Dynamics 365

Job Type: Permanent
Work Model: Hybrid
Reference code: 132375
Primary Location: Vancouver, BC
All Available Locations: Montreal, QC; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

In this role, you’ll shape the technical vision for a major digital commerce transformation, Microsoft Dynamics 365 Commerce, and multiple enterprise systems into a cohesive, scalable architecture. You’ll guide technical discovery, lead cross‑functional teams, ensure delivery excellence, and serve as a trusted advisor to stakeholders and partners. You’ll also play a key role in preparing for deployment and supporting a stable, high‑performing launch.

Key Responsibilities

Architecture & Solution Design
• Define and document the end-to-end solution architecture, ensuring seamless integration between Sitecore CMS and Microsoft D365 Commerce, as well as other enterprise applications (ERP, CRM, PIM, payment gateways, search, etc.).
• Establish integration patterns (API-led, event-driven, middleware, etc.) aligned with enterprise standards.
• Lead technical discovery workshops and contribute to solution blueprinting.
• Validate non-functional requirements including scalability, performance, security, and compliance.
• Develop and maintain architecture diagrams, integration specifications, and technical design documentation.

Technical Leadership & Delivery
• Lead and manage cross-functional development, QA, and DevOps teams to ensure high-quality and timely delivery.
• Collaborate closely with the Business Analyst to refine, validate, and translate business requirements into technical solutions.
• Develop detailed sprint plans and technical work breakdown structures aligned with Agile/Scrum practices.
• Conduct regular technical design reviews and code quality reviews.
• Oversee environment setup, configuration management, and CI/CD pipeline readiness.
• Ensure adherence to development standards, DevOps practices, and governance controls.
• Drive technical issue resolution during build, SIT, UAT, performance testing, and hypercare phases.
• Identify and mitigate technical risks throughout the delivery lifecycle.
• Ensure performance optimization, caching strategies, and security hardening across platforms.

Stakeholder & Vendor Management
• Serve as the primary technical liaison between business stakeholders, vendors, implementation partners, and internal teams.
• Review vendor technical deliverables and ensure alignment with enterprise architecture.
• Provide executive-level updates on technical progress, risks, and decisions.
• Support change adoption, technical enablement, and knowledge transfer activities during hypercare.

Operational Readiness
• Define deployment, release, and rollback strategies.
• Support production readiness reviews.
• Establish monitoring, logging, and incident response processes.
• Guide post-launch stabilization and optimization efforts.

About the team

We are seeking an experienced Technical Lead/Architect with deep expertise in Microsoft Dynamics 365 to lead a large-scale web and e-commerce transformation initiative.
This program involves replacing an existing CMS and e-commerce solution with a modern technology stack powered by Sitecore CMS and Microsoft Dynamics 365 Commerce, including multiple new enterprise integrations. The project spans discovery, solution design, architecture, implementation, testing, and hypercare. The ideal candidate brings strong architectural leadership, hands-on platform knowledge (particularly Microsoft D365), and experience delivering complex digital commerce transformations.

Enough about us, let’s talk about you

Microsoft Dynamics 365 Commerce
• Strong hands-on experience with Microsoft Dynamics 365 Commerce (including Retail/Commerce modules) and POS.
• Deep understanding of D365 APIs, data entities, Commerce Scale Unit (CSU), and integration patterns.
• Experience integrating D365 with CMS platforms (including Sitecore or similar).
• Experience with D365 connectors, Power Platform, and Azure integration services.
• Knowledge of pricing engines, promotions, catalog management, order management, and customer data flows.
• Familiarity with POS, ERP and CRM integrations within the Microsoft ecosystem.
• Experience with security configuration, roles, and identity management within D365.
• Experience with headless commerce or composable commerce architectures.
• Experience enabling Agentic Commerce journeys leveraging Microsoft ecosystem

Integration & Cloud
• Strong understanding of API management, RESTful services, JSON, OAuth 2.0, and SSO integration.
• Experience with Azure services (App Services, Azure Functions, Service Bus, API Management, Azure DevOps).
• Experience designing event-driven and microservices-based architectures.
• Familiarity with CI/CD automation pipelines and infrastructure-as-code.
• Experience implementing secure authentication and authorization patterns.

Project Delivery & Leadership
• Proven experience leading cross-functional technical teams (developers, QA, DevOps).
• Strong Agile/Scrum delivery experience, including sprint planning, backlog refinement, and release planning.
• Experience delivering large-scale digital commerce transformations.
• Excellent communication and stakeholder management skills.
• Ability to translate complex technical concepts into business-friendly language.
• Proven ability to manage technical risks and ensure delivery quality.
• Demonstrated experience implementing enterprise search solutions or composable digital experience platforms.
• Experience with performance testing, load testing, and production stabilization.
• Strong vendor coordination and multi-system integration management experience.

For roles based in Quebec: bilingual proficiency in English and French is required due to national and global client interactions.

Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.