Technical Sales Representative - Food & Beverage

Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

Summary: The Technical Sales Representative will consistently enhance sales performance and will aim to meet or surpass the sales quota the Sales Manager sets. A key emphasis is prioritizing exceptional customer service to ensure customer satisfaction and loyalty. ​This role will also strive to become a valuable knowledge resource for our Geotechnical and testing material (food & Beverage) products and uphold a commitment to excel in product support.

Accountabilities

• Purpose & Values: Live and demonstrate the company’s purpose and values anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential. ​
• Meet or exceed assigned sales and gross margin targets in assigned territory
• Execute the communicated sales strategy to drive revenue growth and achieve departmental and organizational business objectives.
• Provide technical expertise to customers, addressing inquiries and offering solutions.
• Effectively communicate the technical features and benefits of products.
• Stay updated on product knowledge, industry regulations, and market trends, as well as acquire better selling skills
• Strive to implement the "Relationship Selling" model to foster a customer-centric sales process.
• Develop new customer connections and expand the customer base.
• Reporting includes:
  • Effective communication with the Sales Manager, other sales team members, as well as purchasing, finance, warehouse, service, and rental team members.
  • Utilize the company's CRM tools to track and report on sales activities.
  • Sales and related monthly forecasting and report generation
• Strive to manage sales territory in a planned and organized manner as approved by the Sales Manager, including:
  • Cultivate and maintain support and strong relationships with existing customers.
  • Encourage pipeline growth by developing new customer connections and expanding the customer base.
  • Contribute to the development of strategies for market expansion and new market penetration
  • Identify and explore new markets and opportunities for the company’s products.
• Strive to provide “hands-on” after-service support as needed.
• Stay informed about industry trends, technological advancements, and competitive products.
• Gather and analyze customer feedback to contribute to product and service improvement.
• Provide insights and suggestions for enhancing customer satisfaction.
• Perform additional duties as assigned to support the team and organizational goals.

Working Conditions

• Environment: Combination of office-based and work in the field, meeting clients, and attending conferences. ​
• Disruption to Lifestyle: Regular overnight travel required up to 40%

Required Qualifications & Experience

• Education: ​Bachelor of Science in biological chemistry, a degree in food-related sciences, or a Technologist 3-year Degree – Business Administration, Sales, Marketing, or technical discipline related to the Food & Beverage industry, is an advantage
• Work Experience: 3-5 years in technical sales, exposure, or involvement in the food, drugs, and cosmetics industry will be given preference
• Experience with science lab instrumentation, and the food, drugs, and beverages industry will be given preference
• Varied software experience, data acquisition, Office 365
• Interpersonal Sales Skills
• Is an effective communicator
• Excellent presentation skills
• Effective time and organization manager
• Relates well to people; builds effective and constructive relationships
• Driven for sales results; goal-driven

Key Working Relationships

• Provide regular updates on sales performance, challenges, and opportunities to the Sales and Sector Category Manager
• Build and maintain strong Customer relationships, understanding their unique requirements and providing expert advice on instrumentation solutions.
• Collaborate with technical Sales Associates and Product Specialists to stay updated on the latest product developments, features, and applications.
• Coordinate with the Service & Warehouse team to ensure timely delivery, installation, and maintenance of instruments for customers.
• Represent Hoskin Scientific Group at Industry Events, Conferences, and Trade Shows to network with potential partners, build brand visibility, and identify new business prospects.

Working with Confidential Information:

• Consistent work with confidential data (potential acquisitions, strategic planning)

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Hybrid Work Schedule