Première détection par notre source: il y a 10 jours
Technical Solutions Development Manager, Workspace, Google Cloud
Waterloo, Ontario
SIGNAUX
En bref
Google is hiring a Technical Solutions Development Manager for its Workspace team within Google Cloud. The role leads end-to-end Google Workspace deployments and complex escalations for enterprise clients, and manages a team of technical consultants and developers. The posting states a salary of CAD 174,000 to 178,000 plus a 20% bonus target, equity and benefits, with shift or non-standard hours that may include weekends.
Responsabilités :
- Manage end-to-end delivery and complex escalations for Google Workspace deployments
- Conduct service reviews and monitor SLAs and quality metrics
- Provide technical implementation support in customer environments
- Lead and develop a team of technical consulting developers
- Ensure 24-hour customer support, including non-standard hours
Résumé des exigences :
- Bachelor's degree in STEM or equivalent practical experience
- 12 to 13 years of technical troubleshooting and customer advocacy experience
- Experience with 2 or more of: web, data, systems administration, ML, networking, Kubernetes, Oracle, SAP
- 12 years managing cross-functional technical teams
- Ability to read code or understand system design
- People management experience
Outils et compétences
Source et dates
Type de source non vérifié · google
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-29
- Mise à jour du dossier source
- 2026-10-29
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Gestion de projet |
| Expérience | 12 an(s) et plus |
| Expérience en gestion | 12 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Horaire | fins de semaine |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (exigé) |
| Domaines d’études | Science, Technology, Engineering, Mathematics |
| Avantages mentionnés | Prime de rendement, Actions ou participation |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
| Champ | Valeur |
|---|---|
| Taille | 10001+ |
| Siège social | Mountain View |
| Offres sur Jobsy | 69 |
Description
In most instances, this position requires in-person interviews as part of the hiring process.
As a Workspace Delivery Manager, you will serve as the primary customer interface for Google Workspace implementations, overseeing deployment strategy, optimization, and service delivery pipelines for enterprise clients. You will leverage your technical expertise, coordinate among developers, sales, partners, and clients to ensure seamless transitions, drive adoption, and maintain high customer satisfaction.
You will lead complex, multi-disciplinary projects from inception to completion, defining requirements, managing schedules, and mitigating risks. In this critical role, you will help customers transform their collaboration and communication while leading a team of technical consultants and developers to successfully deliver Google Workspace solutions.
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
This posting is for an existing vacancy.
Google utilizes AI tools to assist in assessing candidates in our hiring processes.
Minimum qualifications:
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
- 13 years of experience with 2 or more of the following: Web Technologies, Data/Big Data, Systems Administration, Machine Learning, Networking, Kubernetes, Oracle, SAP.
- 12 years of experience managing cross-functional technical teams, stakeholders, and external deployment partners.
- Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
- Experience in people management.
Preferred qualifications:
- Professional certification in Google Workspace Administration or Google Cloud.
- 3 year of experience managing a technical, customer-facing team.
- Good understanding of the Workspace or equivalent products and a clear, business-oriented grasp of its principles and potential, be able to translate complex technical concepts into business value for a senior executive audience.
- Excellent communication and presentation skills, with the ability to clearly explain technical tradeoffs to both executive stakeholders and developing teams.
- Demonstrated record in implementing large-scale cloud or software projects in corporate environments.
As a Workspace Delivery Manager, you will serve as the primary customer interface for Google Workspace implementations, overseeing deployment strategy, optimization, and service delivery pipelines for enterprise clients. You will leverage your technical expertise, coordinate among developers, sales, partners, and clients to ensure seamless transitions, drive adoption, and maintain high customer satisfaction.
You will lead complex, multi-disciplinary projects from inception to completion, defining requirements, managing schedules, and mitigating risks. In this critical role, you will help customers transform their collaboration and communication while leading a team of technical consultants and developers to successfully deliver Google Workspace solutions.
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
- Manage end-to-end delivery, technical strategy, and complex escalations for Google Workspace deployments, ensuring architectural alignment and seamless data migrations from legacy systems.
- Conduct regular service reviews, monitor Service Level Agreements (SLAs), and track quality metrics to ensure optimal service delivery and customer satisfaction.
- Provide highly technical implementation support in customer environments, including guidance on implementation feasibility of cross-product integrations.
- Lead and develop a team of technical consulting developers.
- Work as part of a team of developers/consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard work hours or shifts.
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