Technical Specialist

About SingleTrack

At SingleTrack Solutions, we're a growing team that develops, manufactures, and supplies specialty chemical solutions for industrial customers.

We work across a variety of industries, helping customers solve real operational challenges through chemistry, practical experience, and a willingness to think differently.

We're a hands-on, entrepreneurial company. We like people who take initiative, enjoy working together, and aren't afraid to roll up their sleeves to get things done.

The Opportunity

We're looking for a Technical Specialist who knows their chemistry, enjoys solving problems, and isn't afraid to get their boots dirty.

This isn't a job where you'll spend every day behind a desk or following the same laboratory procedures. One day you might be testing polymers in the lab, the next you could be at a customer facility troubleshooting a treatment process or helping run a product trial.

You'll work closely with our sales and laboratory teams, helping turn technical challenges into practical solutions for our customers.

We're particularly interested in someone with a strong understanding of polymer chemistry and industrial applications. Someone who can look at a problem, think outside the box, and figure out how to make things work.

You don't need to have all the answers, but you should be curious, resourceful, and comfortable taking ownership of a challenge.

What You’ll Be DoingSolving Problems for Customers

· Visit industrial customer sites to conduct testing, assess treatment processes, and troubleshoot technical challenges.

· Help customers get the most out of their chemical treatment programs.

· Plan and carry out product trials, collect samples, evaluate performance, and recommend improvements.

· Work independently when needed, while knowing when to bring in additional expertise.

· Build strong working relationships with customers through practical, reliable technical support.

Supporting Sales and Finding Opportunities

· Work alongside our sales team to understand customer challenges and develop chemical solutions.

· Help translate technical findings into practical recommendations that customers can understand.

· Recognize opportunities where our products or expertise could help customers improve their operations.

· Participate in customer meetings, technical discussions, and product demonstrations.

· Support the sales process without being expected to carry a traditional sales quota.

Getting Hands-On in the Lab

· Work with our laboratory team on polymer testing, water analysis, and product evaluations.

· Help develop, adapt, and optimize chemical treatment solutions.

· Investigate technical problems and test new approaches.

· Document results and communicate findings to the team and customers.

· Support the development and evaluation of new products and applications.

What We’re Looking For

· A diploma or degree in Chemistry, Chemical Engineering, Chemical Technology, or a related discipline, or a comparable combination of education and relevant practical experience.

· Ideally 3–5 years of experience in industrial chemistry, water treatment, specialty chemicals, or related applications.

· A strong understanding of polymer chemistry and how chemicals perform in real-world applications.

· Experience with technical testing, troubleshooting, and evaluating chemical performance.

· Confidence working directly with customers and independently visiting industrial sites.

· Strong communication skills and the ability to explain technical concepts in practical terms.

· A valid driver's licence and willingness to travel to customer facilities.

· Experience with centrifuges, dewatering systems, wastewater treatment, chemical dosing, or industrial polymer applications would be a definite asset.

The Kind of Person Who Will Thrive Here

· Enjoys figuring things out rather than simply following instructions.

· Can move comfortably between a laboratory, an industrial site, and a customer meeting.

· Has the confidence to make recommendations but knows when to ask questions.

· Is personable, dependable, and easy to work with.

· Takes ownership and follows through.

· Wants to keep learning and build a career with a growing business.

Why Join SingleTrack?

You'll get the opportunity to work on a wide range of technical challenges, see your work make a difference for customers, and develop experience that spans chemistry, operations, and commercial applications.

We're a growing business where good ideas are welcome, initiative is valued, and there's room to take on more responsibility as you develop.

If you're a hands-on chemist who likes solving problems, working with people, and occasionally getting your boots dirty, we'd like to hear from you.