Publié il y a 5 jours
Technical Support Analyst
@ Insight Global
Ontario
En bref
Insight Global is hiring a contract Technical Support Analyst to support a healthcare client's proprietary PACS (Picture Archive Communication Systems) by phone and through remote server and workstation access. The work involves scoping, troubleshooting and driving issues to resolution. Candidates need Windows and Active Directory troubleshooting skills and strong customer service.
Salaire :
À partir de 43 $ de l’heure
Responsabilités :
- Provide phone and remote technical support for PACS
- Scope and troubleshoot issues on servers and workstations
- Drive issues to resolution
- Support a healthcare client's proprietary imaging system
Résumé des exigences :
- Knowledge of troubleshooting Windows and workstations
- Basic TCP/IP and Active Directory knowledge
- 2-year IT diploma or computer science degree, or equivalent experience
- Very strong customer service and communication skills
Outils et compétences
Source et dates
Type de source non vérifié · insightglobal
- Date publiée par l’employeur
- 2026-11-02
- Première détection par notre source
- 2026-11-02
- Mise à jour du dossier source
- 2026-11-02
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (préféré), Baccalauréat (préféré) |
| Domaines d’études | Information Technology, Computer Science |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Insight Global
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Insight Global is a talent, consulting, and AI company.
Description complète de l’entreprise
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- Autres noms enregistrés
- Insight Global
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- Consulting
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- Staffing
- and International Staffing
- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 1,001-5,000 employees |
| Siège social | Atlanta, Georgia |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | ConsultingTalent ServicesStaffingand International Staffing |
| Offres sur Jobsy | 273 |
| Voir la page |
• Knowledge of troubleshooting Windows Operating Systems and WKS
• Basic knowledge of TCP/IP network operation
• Basic Knowledge of Active Directory operation and troubleshooting
• 2 year Diploma program in Information Technology or or Bachelor Degree in Computer Science or equivalent experience
- Very strong customer service ability and communication skills.
Nice to Have Skills & Experience
• Windows command line, Powershell, proficiency
- Windows server experience
• Detailed knowledge of TCP/IP and OSI model
• CCNA – Cisco Certified Network Associate
• Experience working in a Support Center
• Proficiency in Troubleshooting Active Directory
• Experience providing technical support in a collaborative environment.
- LINUX experience
- Programming/coding experience
Job Description
To provide technical support for a healthcare clients proprietary PACS (Picture Archive Communication Systems), primarily via phone and remote server and workstation access. PACS are image repositories for medical images for clinical use. The role involves scoping, troubleshooting, and driving an issue to resolution.
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