Connexion Inscription gratuite
Postuler

Publié il y a 4 jours

Technical Support Analyst (Help Desk)

@ Flexstaf IT

Toutes ses offres

Toronto, Ontario

1+ ans d’expérience
Postuler
SIGNAUX

En bref

Flexstaf IT is hiring a Technical Support Analyst for its help desk. The role provides first-level technical support on productivity tools, networks and devices for local and remote users. The posting describes a hybrid arrangement with three office days per week, and four in the first three months.

Responsabilités :

  • Provide Desktop, Mobile Productivity and end-user connectivity support to local and remote users
  • Assist with rollouts and troubleshooting of PCs, mobile devices, printers and networking
  • Apply security patches and updates to operating systems, applications and endpoint software
  • Perform moves, asset refreshes, installs, re-imaging and testing of workstations
  • Develop and maintain systems support knowledge base and hardware and software inventory

Résumé des exigences :

  • 1-2 years of first-level help desk and customer service experience
  • Advanced knowledge of MS Office, operating systems and web browsers
  • Knowledge of TCP/IP, DNS, DHCP and LAN/wireless connectivity
  • Strong troubleshooting and problem-solving skills
  • Post-secondary certificate or diploma, or bachelor's with Microsoft certifications

Outils et compétences

MS OfficeWeb BrowsersMicrosoft IntuneAutopilotDeskproLansweeper
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
2026-11-05
Première détection par notre source
2026-11-05
Mise à jour du dossier source
2026-11-05

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineTI
Expérience1 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
Permis et certificationsMicrosoft certifications
FormationCollégial (DEC) (exigé), Baccalauréat (préféré)
Domaines d’étudesComputer Science

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Flexstaf IT

Toutes ses offres
ChampValeur
Offres sur Jobsy85
Description

Requirements:

  • Provide technical support on Desktop and Mobile Productivity Tools (MS Office Applications, Web Browsers, OS) and end user connectivity for both local and remote users
  • Assist with roll outs and troubleshooting of new technology including PC hardware and accessories, mobile phones, tablets, printers, networking and workstation configurations
  • Responsible for applying security patches and updates on O/S and applications on workstations, including endpoint software
  • Perform tasks such as Moves, Asset Refresh, Install, De-install, Re-image, Evaluation, and Testing
  • Development, maintenance and updating of systems support knowledge base documentation for supported systems, including hardware and software inventory

A great candidate for this position will have:

  • 1-2 years' of previous 1st level help desk support and customer service experience
  • Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
  • Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
  • Well-developed troubleshooting and problem-solving skills
  • Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software
  • Post-secondary diploma or certificate from a technical college, or a bachelor's degree in computer science and Microsoft certifications

Must have:

  • Balance multiple assignments
  • Problem solving
  • Great communication
  • Able to take initiatives
  • Self-starter

Nice to have:

  • Experience configuring Microsoft Intune and deploying assets via autopilot
  • Knowledge using Deskpro as a ticketing system
  • Experience with Lansweeper for asset inventory

Certification:

  • N/A

Location:

  • Hybrid
  • This position follows a hybrid working policy, requiring three (3) days per week in our office and two (2) days working remotely. In order to assist with onboarding and workplace introductions, new hires will be required to work four (4) days in office per week during their first three (3) months of service. (All remote work must be completed from your home office within the province of Ontario.)

Emplois semblables

  • Technical Support Analyst, Tier 1

    Toronto, ON
    41k–55k $/anHybrideTemps plein

    Docebo: Imprint: https://www.docebo.com/company/imprint/

    Candidates need a solid background in technical customer support, ideally in a fast-paced SaaS, cloud or enterprise software company. Strong written and verbal communication, diagnostic skills, and calm under pressure during busy periods are required.

    Zendesk, Salesforce Service Cloud, Jira, CRM tools, Learning Management System

  • Technical Support Analyst - Mining/Mineral Processing

    Toronto, ON

    Blue Moon Metals

    2+ ansCandidates need a diploma, degree or technical certification in IT or related field, or equivalent practical experience, typically 2 to 4 years in service desk or desktop support. Strong knowledge of Windows, Microsoft 365, networking basics and endpoint security is required, and clear communication skills are important.

    Microsoft 365, Microsoft Intune, Microsoft Entra ID, Microsoft Teams Rooms, Outlook, OneDrive

    Technical Support Analyst, Senior - Mining/Mineral Processing

    Toronto, ON

    Blue Moon Metals

    5+ ansCandidates need 5+ years of corporate end-user or desktop support, including executive support, plus strong Microsoft 365, Intune, Entra ID, networking and endpoint security knowledge. A diploma or degree in IT or a related field, or equivalent experience, is also required.

    Microsoft 365, Microsoft Teams, Microsoft Intune, Microsoft Entra ID, SharePoint, OneDrive

  • Technical Support Analyst

    Ontario
    43 $/hTélétravailContrat

    Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.

    Candidates need working knowledge of Windows operating systems and workstations, basic TCP/IP and Active Directory skills, and a two-year IT diploma or a computer science degree or equivalent experience. Strong customer service and communication skills are essential.

    Windows, Active Directory, PACS

  • Technical Support Analyst

    Markham, ON
    65k–70k $/anTemps plein

    GIP - GFLI

    3+ ansCandidates need 3-5 years of technical support experience and an associate's or bachelor's degree in IT or a related field. They should know Windows, macOS, Microsoft 365, Active Directory, networking, and MDM tools, and be able to lift 25 pounds.

    Microsoft Office 365, Active Directory, MDM tools, Ticket system, Remote support tools, Diagnostic tools

  • Technical Support Analyst

    Toronto, ON
    Temps plein

    Quintessence Wealth

    2+ ansCandidates need 2 to 4 years of technical, operations, or application support experience. They should have strong troubleshooting skills, know ticketing systems like Freshdesk, and communicate clearly in writing and verbally.

    Freshdesk

  • Technical Support Analyst

    Toronto, ON
    TélétravailTemps plein

    ASL Consulting

    2+ ansCandidates need at least 2 years of application support experience, an IT degree or diploma, SQL and expert Excel skills, and 1 to 2 years deploying software. Strong English is required, with French an asset.

    JitBit Help Desk, MS Excel, SQL

  • Technical Support Analyst

    Ottawa, ON

    Flexstaf IT

    5+ ansFlexstaf IT needs candidates with about 5 years of IT support or administration experience, strong customer service skills and a friendly, easy-going manner. Candidates should know Active Directory (on-prem and Azure), Office 365, networking basics and endpoint support.

    Active Directory, Azure, Office 365, DNS, DHCP, RDP

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.