Publié il y a 9 jours
Technical Support Engineer: II
@ Robert Half
Toronto, Ontario
En bref
Robert Half is hiring a Technical Support Engineer II on a fully remote six-month temporary contract for its client in Toronto, Ontario. The role provides Level 1-2 support for applications, hardware, networks and Microsoft 365, and requires 4+ years of IT support experience.
Salaire :
30 $–40 $ de l’heure
Responsabilités :
- Provide Level 1-2 support for software, hardware, network and applications
- Administer Active Directory and Microsoft 365 services
- Diagnose and resolve desktop, laptop and printer issues
- Investigate incidents and perform root cause analysis
- Document procedures and knowledge base articles
Résumé des exigences :
- 4+ years in technical or IT support
- Active Directory administration experience
- Hands-on Microsoft 365 support experience
- Networking knowledge: TCP/IP, DNS, DHCP, VPN
- Excellent verbal and written communication
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-10-29
- Première détection par notre source
- 2026-10-19
- Mise à jour du dossier source
- 2026-10-30
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Expérience | 4 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Robert Half
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Helping you find skilled candidates, in-demand jobs, and solutions you need to do your best work yet.
Description complète de l’entreprise
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at great companies with highly skilled job seekers. We provide dynamic contract, temporary, and permanent placement solutions across finance, accounting, technology, marketing, creative, legal, and administrative sectors. 🏆 In the last 12 months, Robert Half has been recognized as one of America’s Most Innovative Companies by Fortune, and with Protiviti, has been named one of the Fortune® World's Most Admired Companies™ and 100 Best Companies to Work For. 🏦 Traded on the New York Stock Exchange (symbol: RHI), we’re at the forefront of innovation in talent acquisition.
- Abonnés LinkedIn
- 4 724 671
- Personnes associées sur LinkedIn
- 27 769
- Bureaux déclarés
- 2884 Sand Hill Road Suite 200, Menlo Park, CA 94025, US
- 2613 Camino Ramon, San Ramon, California 94583, US
- Robert Half International, Avenue Louise, 250 - 5th floor, Brussels, 1050, BE
- Robert Half International, 10th floor, The Shard, 32 London Bridge Street, London, London SE1 9SG, GB
- Robert Half International, Av. Dr. Cardoso de Melo, 1184, 11° andar, Sao Paulo, SP 04548-004, BR
- Robert Half International, Level 24, 1 Martin Place, Sydney, NSW 2000, AU
- 140 William St, Melbourne, VIC 3000, AU
- Avenida Doutor Cardoso de Melo 1184, São Paulo, BR
- 2613 Camino Ramon, San Ramon, CA 94583, US
- 20, Avenue André Prothin, Tour Europlaza, Courbevoie, Île-de-France 92400, FR
- Catégories d’activité
- Skill Assessment
- Human Resources
- Information Technology
- Employment
- Consulting
- Recruiting
- Marketing
- Security
- Advertising
- Staffing Agency
- Autres noms enregistrés
- Robert Half
- Robert Half
- Spécialités
- consulting services
- accounting jobs
- finance jobs
- administrative jobs
- legal jobs
- IT jobs
- recruitment
- recruitment agency
- creative jobs
- staffing
- hiring
- employment agency
- contract talent
- contract professionals
- talent solutions
- contract employment
- permanent placement
- customer support jobs
- and marketing jobs
- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Menlo Park, CA |
| Type d’organisation | Public Company |
| Fondée en | 1948 |
| Spécialités | consulting servicesaccounting jobsfinance jobsadministrative jobslegal jobsIT jobsrecruitmentrecruitment agencycreative jobsstaffing |
| Offres sur Jobsy | 449 |
| Voir la page |
Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices. Required Qualifications 4+ years of experience in Technical Support, IT Support, Service Desk, or a related role. Experience developing, enhancing, maintaining, and supporting application systems. Strong knowledge of Active Directory Administration. Hands-on experience supporting Microsoft 365 (Office 365) environments. Experience providing hardware and desktop support for end-user devices. Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN connectivity. Knowledge of software development methodologies and application support processes. Excellent verbal and written communication skills. Strong interpersonal and stakeholder management abilities. Demonstrated problem-solving and decision-making skills. Strong organizational skills with the ability to manage multiple priorities. Ability to work effectively under pressure and adapt to changing business needs. Preferred Qualifications Experience with Windows Server environments. Familiarity with ITSM tools such as ServiceNow, Jira, or Remedy. Exposure to Azure Active Directory / Microsoft Entra ID. Knowledge of Exchange Online, Intune, and endpoint management tools. Experience working in Agile or DevOps environments. Relevant certifications such as Microsoft 365 Fundamentals (Microsoft-900), Azure Fundamentals (AZ-900), or CompTIA A+.
*This job posting is for a current vacancy with our client.* Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
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