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Première détection par notre source: à l’instant

Technical Support Specialist

@ Mpac Group

Mississauga, Ontario

Temps plein
Postuler
SIGNAUX

Résumé des exigences :

  • Update and maintain electrical documentation and schematics as required.
  • Help identify training requirements and support continuous improvement initiatives.
  • Degree, diploma, or equivalent technical education in Electrical Engineering or a related discipline.
  • 5 + years' experience in electrical automation, industrial machinery, or manufacturing environments.
  • Working knowledge of AutoCAD Electrical.
  • Experience supporting machine commissioning, debugging, and technical problem resolution.
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Mpac Group

ChampValeur
Offres sur Jobsy2
Description
Automation & Packaging Machinery

Mississauga, Canada

On-Site, Full Time Role

Join a Global Leader in Advanced Packaging Technology

Are you an experienced Electrical Automation Engineer or Technical Support Specialist looking for a role where you can make a real impact?

We are seeking a Technical Support Specialist to provide expert technical support for sophisticated automated packaging machinery throughout its lifecycle. Working closely with customers, Service, Engineering, Operations, and Retrofit teams, you will play a critical role in ensuring equipment performance, reliability, and customer satisfaction.

This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, customer interaction, and supporting leading-edge automation technology.

What You'll Be Doing

As a Technical Support Specialist, you will:

  • Provide first-line technical support to customers, field technicians, and internal teams.
  • Troubleshoot mechanical, electrical, controls, and programming-related issues.
  • Support Factory Acceptance Testing (FAT), and internal FAT activities.
  • Assist with electrical debugging and controls validation to ensure systems perform according to design specifications.
  • Support PLC program loading and basic programming activities on standard equipment.
  • Work closely with Project Managers, Engineering, Assembly, and Service teams to resolve technical challenges efficiently.
  • Update and maintain electrical documentation and schematics as required.
  • Provide feedback and recommendations to improve machine performance and product quality.
  • Help identify training requirements and support continuous improvement initiatives.
  • Build strong relationships with customers through exceptional service and responsive communication.

Essential

What We're Looking For

  • Degree, diploma, or equivalent technical education in Electrical Engineering or a related discipline.
  • 5 + years' experience in electrical automation, industrial machinery, or manufacturing environments.
  • Strong troubleshooting skills across electrical control systems and industrial automation.
  • Working knowledge of AutoCAD Electrical.
  • Experience supporting machine commissioning, debugging, and technical problem resolution.
  • Strong communication skills with the ability to engage customers and internal stakeholders effectively.
  • Proficiency with Microsoft Office applications.

Highly Desirable

  • Experience with high-speed packaging machinery.
  • Knowledge of industrial safety standards, control-reliable design principles, and machine safety requirements.
  • Experience supporting field service and aftermarket operations.

About You

You are a hands-on technical professional who enjoys getting involved in solving real-world customer challenges. You combine strong technical expertise with excellent communication skills and a customer-first mindset. You thrive in a collaborative environment, take ownership of issues, and are motivated by delivering results.

Why Join Us?

  • Work with advanced automation and packaging technology.
  • Collaborate with experienced engineering and service professionals.
  • Play a key role in supporting customers around the world.
  • Contribute to continuous improvement and innovation.
  • Build your career within a growing and dynamic global business.

Apply Today

If you have a passion for automation, technical problem-solving, and delivering exceptional customer support, we'd love to hear from you.

Apply now and help keep world-class packaging equipment operating at peak performance.

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