Transfer Care Specialist

McInnis & Holloway – Where Compassion Meets Innovation
We’ve listened. We’ve modernized. We’re evolving.

We’ve redefined what it means to work in the Funeral Services industry in 2026 – blending tradition with innovation to create a modern, meaningful, and balanced career.

The Future of Funeral Service is Here – Be Part of It

Are you an experienced driver looking for:

• A workplace that truly values you
• A stable industry – no boom or bust career rollercoaster
• A career with purpose and real rewards
• A once-in-a-career opportunity

Your Role as a Transfer Care Specialist

As part of our transfer team, you’ll deliver on our promise of 5-Star Customer Service to our families by:

• Receiving decedents from place of death and transferring them into our care with dignity and respect
• Caring for decedents, preparing them for transfer and using a stretcher for transport to safekeeping at our private facility
• Delivering decedents’ caskets or urns to the place of service
• Driving in and around Calgary and surrounding area in a professional manner
• Setting up for identification viewings or visitations
• Deliver important, confidential documents to our funeral home locations
• Deliver flower arrangements for services
• Wash and clean transfer vehicles, and general upkeep and tidying of our Care Centre
• Assist with funeral services as required
• Other duties as assigned

What You Bring

• 5-Star customer service mindset
• Professional, kind, and caring demeanour with strong customer service skills and sensitive to cultural practices
• Current Class 5 (non GDL) drivers' license with a clean driving record (six or less demerits) and insured for a minimum of 3 years, along with a claims experience letter/statement from your insurance provider
• Be comfortable working with the deceased entrusted into our care and their grieving families
• Physically able to undertake the demands of the position – bending, reaching, pushing, pulling, and able to lift and carry up to 75 kg and move a casket
• Flexible to work rotating 12-hour shift schedule
• Strong work ethic, reliable, punctual, honest, and able to work alone or in a team environment
• Strong attention to detail and effective problem-solving skills
• Excellent oral and written communication skills
• Comfortable with iPhone use and computers
• Be comfortable wearing the company uniform, PPE, and maintaining professional grooming standards as set forth by the company
• A clear background check (Security Clearance)

A Work-Life Balance That Actually Works

This position runs on a 4-days on, 4-days off schedule working 12-hour shifts. The schedule rotates between cycles of days, 7:00 am – 7:00 pm, and cycles of nights, 7:00 pm – 7:00 am.

But if you want more flexibility, our Piecework Program puts you in control:

• Take on extra shifts only when it fits your life
• Earn above time-and-a-half for those shifts
• In 2025, 93% of extra hours were voluntarily signed up for – because our team wanted to

A Five-Star Funeral Home Experience

• State-of-the-art facilities
• Premium fleet vehicles
• Commitment to professional growth and educational support through training, leadership development, and cross-training opportunities

Industry-Leading Benefits & Perks

• Starting wage of $21.00/hour
• Comprehensive benefits package – healthcare, dental, and wellness programs
• Team Incentive Bonus Program, savings & RRSP matching – employer contributions to your future
• Sabbatical program – take extended breaks to recharge and grow
• Company events – engage with your team in meaningful ways
• Professional wardrobe provided – work suits, dresses, shirts, and shoes covered
• Dry-cleaning & shoe polishing services
• Hands-on and supportive managers who guide and empower you to succeed

Recognition That’s More Than Just Words

At McInnis & Holloway, we don’t just say we appreciate our team – we prove it:

• No “just deal with it or it’s always been that way” mentality. We listen, adapt and improve
• 20,000+ Kudos messages of appreciation exchanged in 2025
• $45,000 in gift cards earned through our Kudos Team Building Program
• A culture where your hard work is seen, valued, and rewarded

Real Support – Not Just Buzzwords

• New employees get 4 scheduled meetings per year with their manager
• Veteran employees get 2 scheduled meetings per year
• Built-in opportunities to be heard, supported, and set up for success

If you’re ready to join a team where compassion meets innovation, apply today to become a Transfer Care Specialist at McInnis & Holloway.

While we appreciate all applications, only those who most closely match the position requirements will be contacted. This competition will remain open until suitable candidates are found.