Unit Clerk, Preadmission Clinic - Royal Columbian Hospital

Salary

The salary range for this position is CAD $30.03 - $30.03 / hour
Job Summary

At Fraser Health, our Mission, Vision, and Values guide everything we do. As one of British Columbia's leading hospitals, Royal Columbian Hospital offers exciting opportunities for individuals who are passionate about making a difference in healthcare and serving their community.

Whether you're providing direct patient care, supporting clinical operations, delivering specialized services, or contributing behind the scenes, every role at Royal Columbian Hospital plays a critical part in delivering exceptional care and improving the health of the communities we serve.

Working at Royal Columbian Hospital means joining a collaborative, innovative, and dedicated team in a fast-paced environment where growth, learning, and professional development are encouraged and supported.

Why Choose Fraser Health?

We are committed to supporting our employees through comprehensive benefits, career advancement opportunities, and programs designed to promote well-being and work-life balance.

Experience the exceptional benefits of working with us:

Comprehensive 100% Employer-Paid Benefits
Enjoy peace of mind with extended health and dental coverage for eligible employees.

Generous Vacation Entitlement Take the time you need to rest and recharge with vacation benefits that grow with your years of service.

Benefit Portability
Transfer your benefits seamlessly from another HEABC employer.

Immediate Pension Enrollment
Start building your future from day one with a defined Municipal Pension Plan.

Maternity and Parental Leave Top-Up
Eligible employees may receive additional financial support while growing their families.

Flexible Scheduling Opportunities
Many departments offer scheduling options that help support a healthy work-life balance.

TransLink Pass Subsidy
Save on commuting costs with a 50% subsidy on eligible TransLink passes.

Employee Discounts and Perks
Access a variety of discounts, wellness programs, learning opportunities, and employee support resources.

Eligibility for benefits and programs is based on employment status and applicable collective agreements.

Grow Your Career at Royal Columbian Hospital

Royal Columbian Hospital is a provincial referral centre, Level 1 Trauma Centre, and one of British Columbia's busiest hospitals, providing employees with unique opportunities to develop their skills, work alongside highly specialized teams, and contribute to the delivery of exceptional patient care.

Whether you're beginning your career, looking for a new challenge, or seeking opportunities for advancement, Royal Columbian Hospital offers a rewarding environment where you can make a meaningful impact every day.

Join our team and discover how your talents can help shape the future of healthcare at Royal Columbian Hospital.

Detailed Overview

The Unit Clerk performs duties within the preadmission clinic such as transcribing and processing physician orders, arranging patient tests, scheduling and booking appointments related to scheduled surgeries (e.g. anesthetic clinic, laboratory), acting as a communication link between the clinic and other departments/doctor's offices/hospitals, and performing clerical, data entry and receptionist duties.
Responsibilities

1. Coordinates preadmission bookings by scheduling and booking appointments for departments such as: Anesthetic Clinic, Physio, Dietary, Lab, Diagnostic Imaging and Language Services. Receives appointment requests, makes follow-up appointments, adjusts arrangements and assigns to the appropriate time, date and location.
2. Acts as a communication link for the clinic by contacting other departments/hospitals. Contacts appropriate areas such as doctor's office, Laboratory, O.R. Booking to confirm appointments.
3. Verifies patient information and informs patients as to pre-operative testing and instruction.
4. Prioritizes, processes, coordinates and transcribes physician orders and performs necessary follow up action.
5. Performs receptionist duties such as receiving and directing clients and visitors, answering the telephone, receiving/relaying messages, answering routine inquiries or referring calls as appropriate; informs appropriate staff of patient arrival.
6. Provides clerical service such as ordering supplies, photocopying, sending and receiving faxed correspondence, keyboarding and word processing; receives, sorts and distributes incoming mail. Prepares outgoing mail for distribution.
7. Sets up, maintains, completes and files patient charts by performing duties such as preparing labels, assembling and addressographing new charts, checking charts for completion, attaching documents and forwarding to Health Records as required.
8. Maintains departmental filing system.
9. Maintains timekeeping and other staff related records by completing daily sign-in sheets, transcribing rotation hours by copying information onto required forms and/or entering information into the computer according to established procedures.
10. Compiles and tabulates statistical data as requested.
11. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12, medical terminology and graduation from an approved Nursing Unit Clerk program plus one (1) year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 40 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related equipment.
• Ability to organize work.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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1. Coordinates preadmission bookings by scheduling and booking appointments for departments such as: Anesthetic Clinic, Physio, Dietary, Lab, Diagnostic Imaging and Language Services. Receives appointment requests, makes follow-up appointments, adjusts arrangements and assigns to the appropriate time, date and location.
2. Acts as a communication link for the clinic by contacting other departments/hospitals. Contacts appropriate areas such as doctor's office, Laboratory, O.R. Booking to confirm appointments.
3. Verifies patient information and informs patients as to pre-operative testing and instruction.
4. Prioritizes, processes, coordinates and transcribes physician orders and performs necessary follow up action.
5. Performs receptionist duties such as receiving and directing clients and visitors, answering the telephone, receiving/relaying messages, answering routine inquiries or referring calls as appropriate; informs appropriate staff of patient arrival.
6. Provides clerical service such as ordering supplies, photocopying, sending and receiving faxed correspondence, keyboarding and word processing; receives, sorts and distributes incoming mail. Prepares outgoing mail for distribution.
7. Sets up, maintains, completes and files patient charts by performing duties such as preparing labels, assembling and addressographing new charts, checking charts for completion, attaching documents and forwarding to Health Records as required.
8. Maintains departmental filing system.
9. Maintains timekeeping and other staff related records by completing daily sign-in sheets, transcribing rotation hours by copying information onto required forms and/or entering information into the computer according to established procedures.
10. Compiles and tabulates statistical data as requested.
11. Performs other related duties as assigned.

Education and Experience

Grade 12, medical terminology and graduation from an approved Nursing Unit Clerk program plus one (1) year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 40 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related equipment.
• Ability to organize work.
• Physical ability to carry out the duties of the position.