Publié il y a 20 jours
User support agent - it technician
@ Personnel ALTER EGO inc.
Montréal, Québec
En bref
Personnel ALTER EGO inc. is hiring a full-time user and training support agent for a health care organization in downtown Montreal. The role provides application and technical support to internal and external users and helps train staff on systems and applications. The posting offers a 35-hour week, group insurance from day 1 and a defined benefit pension.
Salaire :
65 000 $–70 000 $ par année
Responsabilités :
- Provide application support to internal and external users
- Diagnose and resolve software, hardware and network issues
- Manage the ticketing system to track and resolve requests
- Train users on systems and business applications
Résumé des exigences :
- Enjoys contact with people
- Strong technical skills in software, hardware and networks
- Ability to create technical documentation and user guides
Outils et compétences
Avantages mentionnés
Source et dates
Flux d’un site d’emploi · jobillico
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-10-21
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | TI |
| Heures par semaine | 35 |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Hôpital ou clinique |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Mieux-être, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Personnel ALTER EGO inc.
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 2 |
Responsibilities
- Provide application support to internal and external users;
- Diagnose and resolve technical issues related to software, hardware, and network connectivity;
- Manage the ticketing system to track, prioritize and resolve support requests;
- Participate in the development and implementation of training programs;
- Train users on the use of systems, office automation applications and business applications;
- Create and update technical documentation and user guides;
- Collaborate with other members and teams to improve products, services, procedures, etc.
What is offered to you
- 35-hour schedule/week;
- Day 1 group insurance, paid at 100%;
- 10 days of personal leave, with pay if not taken;
- 3 weeks of vacation/year;
- Defined benefit pension funds;
- Employee Assistance Program;
- Training and professional development opportunities.
Want to leverage your desire to help people and your technical skills? Give us the privilege of getting to know you!
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