Veterinary Assistant - Emergency

Position Summary

The Emergency Veterinary Technologist Assistant (TA) plays an important role in supporting the Emergency Veterinary team by assisting with patient care, treatments, and daily hospital operations.

This position is responsible for providing high-quality patient care, supporting the Emergency RVTs and Veterinarians, and contributing to a positive, collaborative, and efficient working environment at Pulse Veterinary Specialists & Emergency.

The Emergency TA reports directly to the Lead Emergency Registered Veterinary Technologist (RVT).

The ideal candidate demonstrates a strong commitment to patient care, teamwork, and maintaining a collegial workplace culture. They take initiative, communicate effectively, and actively contribute to the organization's overall strategy, commitments, and goals.

Duties and Responsibilities

• Provide exceptional patient care while ensuring the comfort, safety, and well-being of all patients.
• Support Emergency RVTs and Veterinarians with various patient care tasks, treatments, and procedures within the scope of the TA role.
• Obtain and record patient weights and other vital signs upon arrival, as directed.
• Provide appropriate patient restraint and assistance during examinations, treatments, and procedures.
• Feed, bathe, monitor, and provide general care for hospitalized patients, including those staying overnight.
• Clean and maintain treatment areas, examination rooms, equipment, and supplies to ensure they are ready for patient care and procedures.
• Follow established internal and external hospital cleaning schedules and proactively identify opportunities to maintain and improve cleanliness standards.
• Assist with inventory management, including receiving, organizing, storing, and handling hospital supplies.
• Maintain open, timely, and proactive communication with Emergency team members and hospital management, providing relevant patient and operational updates.
• Foster strong interdepartmental relationships by maintaining effective communication and supporting collaboration between departments.
• Follow established Standard Operating Procedures (SOPs) to promote consistency, efficiency, and smooth hospital operations.
• Consistently adhere to hospital health and safety policies and procedures.

Other duties may be assigned as required.

Qualifications

Education and Experience

• Minimum of 2 years experience working with animals.
• Minimum of 1 year experience working as veterinary assistant preferred (preferably in a specialty department).

Knowledge, Skills and Abilities

• Confident working with a wide range of animals and communicating effectively and compassionately with their owners.
• Demonstrates strong customer service skills with a focus on creating positive client experiences.
• Excellent interpersonal, verbal, and written communication abilities.
• Adaptable and able to remain calm and composed in fast-paced or high-pressure situations.
• Strong organizational and time management skills, with the ability to work independently and prioritize tasks effectively.
• Skilled in active listening and thoughtful problem-solving.
• Motivated to contribute to the ongoing improvement of the practice and committed to continuous professional growth.

Company Benefits

Pulse employees receive:

• Competitive compensation package
• Continuing education support and benefits
• Discounts on care for personal pets
• Uniform allowance
• Shift differentials where applicable
• Opportunities for career growth and ongoing professional development
• Collaboration with a diverse, knowledgeable team offering a wide range of experience