Publié hier
Veterinary Client Services & Operations Supervisor
@ Careport Animal Hospital
Regina, Saskatchewan
En bref
Careport Animal Hospital is hiring a full-time Veterinary Client Services & Operations Supervisor to lead front-end client service, supervise daily hospital workflow and team members, and support the General Manager with administrative work. The role blends client service leadership, floor supervision, and administrative support.
Responsabilités :
- Lead reception team and client service functions
- Supervise daily hospital workflow and coordinate departments
- Coach, onboard, and develop team members
- Prepare reports, spreadsheets, and administrative documentation
- Support inventory management and purchasing
Résumé des exigences :
- Proven experience supervising or managing employees
- Experience coordinating daily operations
- Strong client service and communication skills
- Ability to solve workflow challenges practically
Outils et compétences
Source et dates
Flux d’un site d’emploi · saskjobs
- Date publiée par l’employeur
- 2026-11-09
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Careport Animal Hospital
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Description
We are seeking an experienced and motivated leader to join our veterinary hospital as a Veterinary Client Services & Operations Supervisor. This is a blended role that combines client service excellence, floor supervision, team leadership, and administrative support to the General Manager.
The successful candidate will have a proven track record of supervising or managing employees, coordinating daily operations, and fostering a positive, accountable workplace culture while delivering exceptional service to clients and patients.
You will play a key role in ensuring the smooth operation of the hospital. You will lead front-end client service functions, support daily workflow throughout the hospital, assist with employee supervision, and provide administrative support to the General Manager.
KEY RESPONSIBILITIES
Client Services Leadership
- Lead and support the reception team in delivering exceptional client experiences.
- Manage appointment flow and client communications.
- Address and resolve client concerns professionally and effectively.
- Ensure scheduling, billing, and record management processes are accurate and efficient.
Team Supervision & Floor Operations
- Supervise daily hospital workflow and coordinate activities between departments.
- Provide day-to-day guidance, coaching, and support to team members.
- Assist with employee onboarding, training, and performance development.
- Monitor staffing needs and assist with schedule coordination.
- Support accountability and adherence to hospital policies and procedures.
- Identify workflow challenges and implement practical solutions.
Administrative Support to the General Manager
- Prepare reports, spreadsheets, and administrative documentation.
- Support inventory management and purchasing processes.
- Assist with team communications, meetings, and training initiatives.
- Assist with policy implementation and quality improvement projects.
Journal
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