Visiting Specialist Clinic Coordinator (Full-time Interim)

Description

The Psychiatric Outpatient/Visiting Specialist Clinic Coordinator is responsible for the planning, organization, and daily operations of the Psychiatric Outpatient and Visiting Specialist program (VSP). The coordinator organizes, plans, builds, schedules, and communicates the activities of the Psychiatrist/VSP to patients, providers and Supervisor as needed.

The coordinator manages the administrative duties of the Outpatient Psychiatry Department and Under-serviced Area Program Visiting Specialist Clinics by coordinating care teams and psychiatrists/specialist visits with patients, acting as a liaison between patients, patient families, and healthcare professionals, supporting day to day clinic visits and functions such as ordering, stocking, and organizing supplies, receiving and prioritizing referrals, forwarding reports, training and mentoring staff and assisting in developing department specific protocols and policies. The role will also include planning and scheduling the psychiatric outreach clinics in the region.

Values

COMPASSION: We are empathetic, sensitive and understanding to the unique needs of our patients. their families, our staff and our communities.

COLLABORATION: We are stronger together, working as a team and with our partners to improve the health of our patients.

EXCELLENCE: We are committed to quality care and service excellence for every patient. We stay current on evolving science and share our expertise.

INTEGRITY: We are committed to honesty, confidentiality, confidentiality and trust. We act in a professional and ethical manner to best meet the needs of our patients, their families, our staff and our communities.

RESPECT: We embrace the strength in our diversity and treat patients, families, staff and partners with dignity. We value each individual and bring trust to every relationship.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications

Education:

• Secondary Diploma or Equivalent
• Successful completion of post-secondary courses in management, office administration or related field. Other combinations of education and experience may be considered

Knowledge and Skills:

• Demonstrated exceptional organizational and interpersonal skills
• Demonstrated knowledge and experience in keyboarding, computerized information systems including Microsoft Office applications, Medi-Tech EMR, NOVARI and Ontario Telehealth Network
• Experience in statistical analysis and reporting
• Strong oral and written communication skills
• Familiarity with formal reporting requirements is an asset
• Completion of WHMIS and CPI training
• Strong understanding of accessibility laws and regulations in Ontario

Experience:

• Previous experience with computerized information systems including Microsoft Office applications, Medi-Tech EMR, NOVARI and Ontario Telehealth Network
• Previous experience working in customer service
• Previous administrative experience, previous administrative experience in a clinical setting an asset
• Demonstrated knowledge of information management and statistical reporting

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.