Youth Outreach Worker

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [email protected]. Personal information will be kept confidential.

Last Date to Apply:

November 19, 2026

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About the Program

The Learning to Lead Program provides one‑to‑one mentorship and group‑based activities for youth ages 14–17 focused on building leadership, resilience, and positive life skills. The program supports youth to strengthen self‑confidence, develop positive peer relationships, and increase their sense of social responsibility and community engagement. The program operates out of the City Centre Youth Hub (CCYH), with individual mentorship delivered throughout Surrey and group activities offered across the Lower Mainland during after‑school hours and on weekends.

Hours & Conditions of Work

• Regular Full Time
• 35 hours weekly
• Work Hours: Hours will be flexible as services are offered into the early evening (up to 8pm on some evenings) and occasional weekends for recreation activities.

Position Summary

Wage Grid 13 ($30.86 to $32.18 per hour)

Learning to Lead (L2L) Youth Outreach Workers (YOWs) provide one-to-one support and group facilitation to youth involved in the Learning to Lead Program. Workers establish relationships and rapport with youth to support them to develop resiliency and leadership skills. Workers will bring their creativity to develop workshops and recreational activities to develop skills. Using the challenge by choice model, workers will support youth to step outside their comfort zone when they feel safe to do so

Responsibilities

• Provide culturally safe and diverse one-to-one support and group facilitation to vulnerable youth in the Surrey area.
• Establish relationships with youth to ensure they are supported to make connections to longer term community resources.
• Engage with and encourage youth to participate in pro-social activities in the community by offering access passes, recreation schedules, knowledge of community agencies offering youth-specific activities and workshops.
• Administrative paperwork, daily case notes, and statistical record keeping/ reporting.
• Participate in team meetings and team building by communicating accurately and objectively about any ideas, thoughts or issues regarding the program and the work that is being done.
• Share ideas and understanding with fellow teammates, work collaboratively with all team members
• Youth workers may need to meet participants in the community to support engagement. This could be meeting at a coffee shop, taking a youth to an appointment, doing life skills in the community or connecting them to resources.
• Meeting youth where they are at is integral to ensure that youth are connected to services both short and longer term.
• Provide Naloxone administration when needed.
• Provide mobile naloxone training to participants and community members as requested.
• Provide education and harm reduction supplies to participants.

Competencies & Knowledge

• Familiarity with resources across the Lower Mainland to facilitate access to a range of supports addressing addictions, homelessness, violence, mental health, isolation, sexual exploitation and/or gang involvement.
• Training in solution-focused counselling, mental health, sexual abuse, depression/suicide/co-occurring disorders.

What We Offer

• Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation, personal and sick time; additional paid time off for life events
• Additional paid holidays (ex. Easter Monday, Boxing Day)
• Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
• Disability and Life Insurance Coverage
• Employee & Family Assistance Program including preventative health & counselling
• Membership in the Municipal Pension Plan with generous employer contributions
• Flexible schedules and earned day off program
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development
• Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.