Youth & Teen Director

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends.

If you are genuinely passionate about our vision to be a world class private club - inspiring excellence and enriching experiences, have a proven track record for delivering exceptional experiences through your interactions, and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We're seeking an experienced and passionate Youth & Teen Director to lead the development and delivery of exceptional youth and teen programming at The Glencoe Club. Reporting to the Recreation Manager, this role is responsible for overseeing a diverse range of programs, day camps, leadership initiatives, and special events that create memorable experiences for our youngest members and their families. Through innovative program development, strong team leadership, and collaboration across Club departments, you'll play a key role in creating engaging, inclusive, and high-quality experiences that foster meaningful connections and a lasting sense of belonging within our Club.

This is an exciting opportunity for a creative, forward-thinking leader who is passionate about youth development, building high-performing teams, and elevating the member experience. As a member of the Recreation leadership team, you'll have the opportunity to shape the future of youth and teen programming, introduce new initiatives, and lead a dedicated team of employees contractors and volunteers committed to delivering premiere experiences. With the opportunity to influence both the strategic direction and day-to-day delivery of programming, this role offers a rewarding balance of leadership, creativity, and hands-on involvement in making a meaningful impact on our members and their families.

Responsibilities:

• Lead, coach, and develop the Youth & Teen team, including overseeing recruitment, onboarding, training, performance management, and fostering a positive, collaborative, and service-focused team culture
• Oversee the planning, development, and delivery of engaging youth and teen programs, day camps, school professional day programs, Junior Leadership initiatives, and Club-wide family events that reflect member interests and Club standards
• Deliver exceptional member experiences by building meaningful relationships with members and families, seeking and responding to feedback, and ensuring programs provide welcoming, inclusive, and engaging opportunities for children and teens of varying ages, abilities, and interests
• Identify opportunities to enhance and expand programming by evaluating member feedback, participation trends, industry best practices, and evolving member interests to ensure offerings remain relevant and innovative
• Oversee day-to-day departmental operations, including program scheduling, staffing, registrations, facility coordination, and administrative processes to ensure programs are delivered efficiently and consistently
• Support departmental budgeting and financial performance by monitoring revenue and expenses, evaluating program performance, and identifying opportunities to increase participation and operational efficiency
• Collaborate with Recreation, Athletics, Sports Professionals, and other Club departments to develop integrated programming opportunities, support promotional initiatives, and ensure clear, timely communication with members and employees

Qualifications:

• Diploma or degree in Recreation Management, Sport Administration, Education, Business, or a related field
• Minimum three years of progressive leadership experience in recreation, sport, youth programming, camps, private clubs, or a related service environment
• Demonstrated experience leading, coaching, and developing high-performing teams, including recruitment, onboarding, training, performance management, and employee development
• Proven experience developing and delivering engaging programs, camps, and events for children, youth, teens, and families that accommodate diverse ages, abilities, and interests
• Exceptional customer service, communication, and relationship-building skills, with a demonstrated ability to create positive member experiences and effectively engage with employees, members, and families
• Strong organizational, planning, and operational management skills, with the ability to coordinate multiple programs, manage competing priorities, and ensure efficient day-to-day operations
• Experience in budget management, financial planning, and monitoring departmental revenue and expenses to achieve financial objectives
• Creative and innovative approach to program development, with the ability to identify opportunities for improvement, respond to evolving member interests, and drive program participation
• Strong problem-solving, conflict resolution, and decision-making skills, with demonstrated professionalism, sound judgment, and a collaborative leadership approach

Why choose us:

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts
• Comprehensive health and dental benefits available for you and your family
• An Employee/Employer contributed to RRSP plan

Additional Details:

This is a full-time, salaried position that reports to the Recreation Manager. The successful candidate may be required to work a variety of shifts on occasion including weekdays, evenings, weekends and holidays based on the nature of the business.

The successful applicant will be required to complete a background check as well as Respect in the Workplace certification prior to commencing employment.

Qualified applicants are invited to submit their application by Monday, November 23, 2026.

Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org or at www.glencoejobs.org.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.