Publié à l’instant
Zone Manager
@ Paradies Lagardere Default
Ottawa, Ontario
En bref
Paradies Lagardere Default is hiring a Zone Manager for a full-time retail store role. The manager trains, coaches and supervises a team of sales associates, handles customer service escalations, and oversees store operations. The posting requires a 45-hour minimum weekly schedule and key-holder duties where required.
Responsabilités :
- Coach and train sales associates on customer service and standards
- Manage associate performance, including progressive discipline where applicable
- Resolve complex customer issues and escalate as required
- Maintain store appearance and visual merchandising standards
- Handle receiving, returns, POS, cash auditing and payroll where required
Résumé des exigences :
- Demonstrated selling experience in a fast-paced retail setting
- Supervisory experience leading a team of sales associates
- Strong interpersonal relationship skills
- Ability to commit to a 45-hour minimum weekly schedule
- Key holder availability to open and close store where required
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-11-12
- Première détection par notre source
- 2026-11-12
- Mise à jour du dossier source
- 2026-11-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Commerce de détail |
| Gestion d’équipe | Oui |
| Heures par semaine | 45 |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paradies Lagardere Default
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Elevating the Traveler Experience
Description complète de l’entreprise
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide. We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations. Paradies Lagardère • $1.6 Billion Sales • 550+ Retail Stores • 220+ Restaurants and Bars • 90+ Airports • 10,000+ Associates Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity. Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality. Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.
- Abonnés LinkedIn
- 88 638
- Personnes associées sur LinkedIn
- 2 949
- Bureaux déclarés
- 2849 Paces Ferry Road, Overlook I, 4th Floor, Atlanta, GA 30339, US
- 370 King Street West,, 6th Floor, Toronto, Ontario M5V 1J9, CA
- Catégories d’activité
- Retail
- Travel
- Autres noms enregistrés
- Paradies Lagardère
- Spécialités
- Travel Essentials
- Specialty Retail
- Food and Beverage
- Duty Free
- Brands
- airports
- travel
- travel retail
- airport retail
- airport dining
- dining
- and restaurants
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide. We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 10,001+ employees |
| Siège social | Atlanta, GA |
| Type d’organisation | Privately Held |
| Fondée en | 1960 |
| Spécialités | Travel EssentialsSpecialty RetailFood and BeverageDuty FreeBrandsairportstraveltravel retailairport retailairport dining |
| Offres sur Jobsy | 30 |
| Voir la page |
POSITION REQUIREMENTS:
• Demonstrated selling experience in a fast paced, service oriented retail setting; excellent
understanding of the company standards, processes policies and practices
• Demonstrated ability to train, coach and mentor a team of sales associates on customer service and
standards, processes policies and practices
• Demonstrated ability to provide supervisory guidance to a team and instill trust
• Supervisory work; significant interpersonal relationship skills
• Must be able to perform a 45- hour minimal weekly work schedule
DUTIES AND RESPONSIBILITIES:
• Put the customer first at all times (internal and external)
• Be a best in first class service role model and champion by providing on the job training & guidance to
sales associates consistent with company practices, including recognition of FCS monthly recognition
for above and beyond service
• Foster and role model an excellent employee experience where quality & engagement are promoted
through the store
• Create and maintain good working relationships with fellow associates
• Ensure consistency of store associates' performance and deliverables through application of timely
coaching & performance management practices (including appropriate progressive discipline where
applicable), in consultation with the AM where appropriate. Be able to resolve complex customer
service issues and escalate as required
• Maintain store appearance with respect to merchandising, housekeeping and maintenance standards
consistent with visual merchandising guidelines
• Where required, be efficient and accurate with receiving, merchandising initiatives, product returns,
POS, cash auditing and handling, etc.; identifying and addressing deficiencies with associates,
management and LP as applicable in a timely manner
• Where required, completion of store schedules and store payroll processes
• Follow company policies and procedures and maintain a safe working environment
• Key Holder (open and close store), where required
Paradies Lagardere is an equal opportunity employer, we are committed to diversity, inclusion and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability or any other protected status. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experience. The company is committed to offering reasonable accommodations to job applicants with disabilities.
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