Banquet & Catering Servers - Casual Part Time

About the Calgary Stampede!

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Banquet and Catering Servers are important members of the Food and Beverage team responsible for personally creating positive encounters with guests by delivering consistent, memorable, world-class experiences. Professionally serving food and beverage in a variety of venues throughout Stampede Park while adhering to all service standards and promoting our Western Hospitality and Values. The expectation is to go above and beyond to ensure all our guests feel especially welcome and valued.

These positions are casual-part-time positions that require successful candidates to work flexible hours throughout the week and on weekends. Shifts may start as early as 6:00a.m..

Responsibilities

Responsibilities of this role include, but are not limited to:

• Work within a team to provide professional, enthusiastic and efficient service, completing a quality check in your section to ensure guest satisfaction and quietly clearing all items from dining tables
• Set up and tear down of items used on buffet tables, coffee stations, Food Fairs and service clearing stations to department standards in a timely manner
• Knowledgeable of menu being served and ability to accommodate all special requests including allergies and dietary needs
• Service of table wine as well as cash wine sales when applicable while providing responsible beverage service
• Perform alcohol-related duties including bartending, inventory management, use of cash register and cash handling
• Resolve guest or employee concerns within scope of authority, or refers to management
• Maintain a clean and organized front and back of house ensuring guests and co-workers are safe
• Perform other duties as requested by guests or management

Qualifications

The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

• Minimum of 1 year serving experience in a catering, banquet or restaurant setting
• Strong interpersonal skills with the ability to communicate clearly and confidently in groups and one-on-one conversations
• A passion for consistently delivering exceptional service
• Must be available to work early mornings, evenings and/or daytime shifts.
• A desire to exceed both requested and anticipated guest and co-worker expectations
• Must be highly organized
• Highly responsible for their actions, reliable and able to work with limited direction
• Must have certification in ProServe Liquor Training, or be able to complete training online within 21 days of date of hire
• High school or equivalent education
• 18 years of age or older

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

All applicants are thanked in advance and only those selected for interviews will be contacted