Publié il y a 4 mois
Bilingual Parts Person
@ Brandt in Canada
Moncton, Nouveau-Brunswick
En bref
Brandt in Canada is hiring a full-time bilingual parts person for its 24/7 support center. The role responds to parts availability and pricing inquiries, processes orders accurately, and supports field staff. Bilingualism in French and English is mandatory, and flexible shifts are required.
Responsabilités :
- Respond to parts availability and pricing inquiries by phone, email and text
- Accurately process parts orders
- Confirm inventory availability and shipping timelines
- Provide parts support to field staff
- Navigate multiple internal and third-party systems at once
Résumé des exigences :
- Bilingualism in French and English is mandatory
- Strong problem-solving skills with a customer focus
- Detail-oriented with focus on order accuracy
- Flexible to work various shifts in a 24/7 center
- Inbound call center experience is an asset
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-07-02
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Avantages mentionnés | Régime de retraite, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Brandt in Canada
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 784 |
Who We Are
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.
For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.
Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.
That’s Powerful Value, Delivered.
What You Will Be Responsible For
- Respond promptly and accurately to parts availability and pricing inquiries via phone, email, and text.
- Provide an engaging customer service experience through active listening to understand customer needs and making appropriate recommendations.
- Accurately process parts orders ensuring customer requests are fulfilled quickly and without error.
- Confirm inventory availability and shipping timelines to manage customer expectations and enhance satisfaction.
- Provide parts support to field staff by collaborating effectively to resolve product and parts-related issues.
- Navigate multiple internal web-based applications and 3rd party partner systems simultaneously to deliver a seamless customer service experience in a fast-paced environment.
- Contribute to team success by collaborating with colleagues and maintaining a high level of customer satisfaction.
- Meet and/or exceed current KPI's
- Other duties as assigned.
What We Look For
- Strong problem-solving skills with a focus on customer satisfaction.
- Excellent verbal and written communication; Bilingualism in French and English is mandatory.
- Skilled multitasker with the ability to navigate multiple systems efficiently.
- Detail-oriented with a focus on order accuracy.
- Team player who thrives in fast-paced environments.
- Flexible to work various shifts in a 24/7 support center.
- Inbound call center experience is considered an asset.
What We Offer
- Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
- Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.
When you work for Brandt, we work for you. It’s as simple as that.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.