Connexion Inscription gratuite
Postuler

Publié il y a 4 mois

Bilingual Product Support Representative - Contact Center

@ Brandt in Canada

Toutes ses offres Site Web

Moncton, Nouveau-Brunswick

Temps plein
Postuler
SIGNAUX

En bref

Brandt in Canada is hiring a bilingual product support representative for its 24/7 contact center. The role handles parts availability, pricing and order processing across phone, email and text, and supports field staff on parts issues. Bilingual French and English is mandatory, and the posting mentions flexible shifts and competitive, market-based pay.

Responsabilités :

  • Answer parts availability and pricing inquiries by phone, email and text
  • Process parts orders accurately and quickly
  • Confirm inventory availability and shipping timelines
  • Support field staff on product and parts issues
  • Navigate multiple internal and partner systems simultaneously

Résumé des exigences :

  • Mandatory bilingual French and English
  • Strong problem-solving focused on customer satisfaction
  • Detail-oriented with focus on order accuracy
  • Flexible to work various shifts in a 24/7 center
  • Inbound call center experience is an asset

Outils et compétences

Internal web-based applications3rd party partner systems

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraite
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-07-06
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
Avantages mentionnésRégime de retraite, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Brandt in Canada

Toutes ses offres Site Web
ChampValeur
Offres sur Jobsy784
Description

What You Will Be Responsible For

  • Respond promptly and accurately to parts availability and pricing inquiries via phone, email, and text.
  • Provide an engaging customer service experience through active listening to understand customer needs and making appropriate recommendations.
  • Accurately process parts orders ensuring customer requests are fulfilled quickly and without error.
  • Confirm inventory availability and shipping timelines to manage customer expectations and enhance satisfaction.
  • Provide parts support to field staff by collaborating effectively to resolve product and parts-related issues.
  • Navigate multiple internal web-based applications and 3rd party partner systems simultaneously to deliver a seamless customer service experience in a fast-paced environment.
  • Contribute to team success by collaborating with colleagues and maintaining a high level of customer satisfaction.
  • Meet and/or exceed current KPI's.
  • Other duties as assigned.

What We Look For

  • Strong problem-solving skills with a focus on customer satisfaction.
  • Excellent verbal and written communication; Bilingualism in French and English is mandatory.
  • Skilled multitasker with the ability to navigate multiple systems efficiently.
  • Detail-oriented with a focus on order accuracy.
  • Team player who thrives in fast-paced environments.
  • Flexible to work various shifts in a 24/7 support center.
  • Inbound call center experience is considered an asset.

What We Offer

  • Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
  • Continuous Learning: through on-the-job training and educational opportunities.
  • Advancement opportunities within a growing company that values initiative and teamwork.
  • Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
  • Retirement planning: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.

Emplois semblables

  • Product Support Representative - Construction/Forrestry

    Edmonton, AB
    Temps plein

    Wajax: operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian…

    2+ ansCandidates need a college diploma or Red Seal certification in a related field, 2-3 years of sales, marketing or similar business experience, and a valid driver's licence. Knowledge of heavy equipment and the IMPACT selling process is an asset, along with Microsoft Office and CRM tools such as Salesforce.

    Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce

    Product Support Representative - On/Off Highway Engine & Transmission

    Saskatoon, SK
    Temps plein

    Wajax: operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian…

    2+ ansWajax needs candidates with 2 to 3 years of sales, marketing or equivalent business experience, ideally in industrial engine or transmission sales and service. Candidates need a mechanical background, a valid driver's licence, and Microsoft Office and CRM skills.

    Salesforce, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

  • Product Support Representative - Parts

    Winnipeg, MB
    Temps plein

    Inland Truck & Equipment: With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new…

    3+ ansCandidates need knowledge of heavy truck parts and commercial truck shop operations, ideally from truck dealership parts work. They need strong sales and organizational skills, three years of related experience or training, and a valid driver's licence and passport.

    Microsoft Word, Microsoft Excel

    Product Support Representative - Parts

    Estevan, SK
    Temps plein

    Inland Truck & Equipment: With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new…

    3+ ansInland needs a candidate with knowledge of heavy truck parts and commercial truck shop operations, or dealership parts counter experience. They should have a high school diploma, about three years of related experience, strong sales and organizational skills, and a valid driver's licence.

    Microsoft Word, Microsoft Excel, company vehicle

    Product Support Representative - Parts

    Burnaby, BC
    Temps plein

    Inland Truck & Equipment: With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new…

    3+ ansCandidates need three years of related experience, knowledge of heavy truck parts and commercial truck shop operations, and strong sales skills. A valid driver's licence, a high school diploma or GED, and proficiency in Microsoft Word and Excel are required.

    Microsoft Word, Microsoft Excel, company vehicle

  • Product Support Representative

    St. Laurent, MB

    ASSA ABLOY

    Candidates need significant service and technical experience with door systems, strong analytical and communication skills, and product knowledge of major door manufacturers. An AAADM inspector certification is required, and the ability to work remotely without direct supervision is expected.

    Technical support, Provide training, Documentation, Sales, Customer service, Regulatory compliance

  • Bilingual Product Support Representative

    Moncton, NB
    Temps plein

    Brandt in Canada

    Candidates need mandatory bilingual French and English, strong problem-solving and multitasking skills, and attention to order accuracy. Flexibility to work various shifts in a 24/7 center is required, and inbound call center experience is an asset.

    web-based internal applications

    Product Support Representative

    Moncton, NB
    Temps plein

    Brandt in Canada

    Candidates need strong customer service and problem-solving skills, clear verbal and written communication, and accuracy in order processing. Experience in outbound sales or call centres is an asset, and French is considered an asset.

    Web applications

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.