Publié il y a 6 jours
Business Analyst II - Pharmacy Operations (Temporary - 18 month contract)
@ TELUS
Toronto, ON · St. John's, NL · Moncton, NB · Vancouver, BC · Edmonton, AB +4
En bref
TELUS is hiring a Business Analyst II for its Drug Operations team on an 18-month temporary contract. The role maintains accuracy of Health Canada-approved drug data, formularies and price files in pharmacy benefit management systems. The posting requires PBM experience, advanced Excel and working SQL knowledge.
Responsabilités :
- Maintain drug database accuracy using database UI and SQL
- Manage formularies, price files and categorization rules
- Document business processes and system requirements
- Answer drug pricing and plan coverage inquiries within SLAs
- Collaborate with pharmacy operations, compliance and system administrators
Résumé des exigences :
- 1 to 3 years in business analyst or pharmacy operations role
- PBM and claim adjudication experience
- Advanced Excel skills
- Working knowledge of SQL
- Strong written and verbal communication
- Bilingual French and English is a great-to-have
Outils et compétences
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-11-05
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Opérations |
| Expérience | 1 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
TELUS
| Champ | Valeur |
|---|---|
| Siège social | Vancouver |
| Offres sur Jobsy | 143 |
Description
Our team and what we'll accomplish together
You'll join TELUS Health's Drug Operations team, a mission-critical group responsible for maintaining the accuracy and integrity of Canada's pharmacy benefit management systems. As a Business Analyst II, you'll ensure that Health Canada-approved drugs, formularies, and DIN-based lists are current and precise, directly impacting how millions of Canadians access their medications. You'll thrive in a collaborative, fast-paced environment where your attention to detail and analytical thinking drive real healthcare outcomes.
What you'll do
- Maintain flawless database accuracy by adding, updating, and validating drug information for Health Canada-approved products and provincial PINs in the TELUS system, using both database UI entry and SQL queries to prevent claim processing errors
- Master and manage PBM claim adjudication data structures by creating and maintaining formularies, price files, categorization rules, and list management to ensure smooth claim processing across pharmacy networks
- Establish standardized business process documentation that captures workflows, decision trees, and system requirements while ensuring consistency across the Drug Operations team
- Provide expert, timely responses to complex drug pricing, plan coverage, and formulary inquiries from internal teams and external stakeholders, meeting established SLAs while maintaining comprehensive documentation
- Collaborate with cross-functional teams including pharmacy operations, compliance, and system administrators to implement updates, troubleshoot claim adjudication issues, and optimize data quality processes
Qualifications
What you bring
- Pharmacy Benefit Management (PBM) experience with demonstrated knowledge of claim adjudication principles, formulary management, and pharmacy benefit systems
- 1–3 years of experience in a comparable business analyst, pharmacy operations, or drug information role
- Advanced proficiency with Microsoft Excel (pivot tables, VLOOKUP, data validation, formula development) for managing and analyzing formulary and pricing data
- Strong written and verbal communication skills, with ability to document complex business processes clearly and concisely
- Excellent organizational and planning skills with demonstrated ability to prioritize multiple tasks and adapt quickly to changing requirements
- Working knowledge of SQL or database query tools for data retrieval and validation
- Meticulous attention to detail and commitment to data accuracy in a regulated healthcare environment
Great-to-haves
- Bilingual proficiency in French and English, with ability to communicate complex drug information in both languages
- Post-secondary diploma or certification in pharmacy, healthcare administration, or a related field
- Experience with TELUS Health systems or other pharmacy benefit management platforms
Journal
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