Community Outreach Officer

Job Posting - Community Outreach Officer (Edmonton)

At Human Concern International (HCI), we are committed to responding swiftly and effectively to crises, ensuring that communities receive the support they need when they need it most. For over 40 years, HCI has been at the forefront of emergency relief, delivering aid and hope to families in over 40 countries.

Are you someone who enjoys connecting with people, building relationships, and making a positive impact in the community? Then this position is for you! As a Community Outreach Officer, you will play a key role in representing HCI within the community, building meaningful relationships, supporting community engagement initiatives, and increasing awareness of HCI’s humanitarian work. You are someone who is friendly, approachable, and passionate about bringing people together, creating opportunities for engagement, and inspiring others to get involved in causes that make a difference.

Position Title: Community Outreach Officer (Edmonton)

Reporting To: Fundraising Manager

Location: Edmonton - Alberta

Number of positions: 1

Terms: Part Time – 15 - 20 hours per week

Salary: 23 - 25 CAD/HR

Deadline to Apply: Ongoing until position is filled

Key Duties and Responsibilities

Outreach Engagement

• Explore and develop new relationships and partnerships with the goal of widening the community outreach and increasing the number of new donors to HCI.
• Manage the stakeholder relationships by holding regular meetings, providing feedback on donations and exploring what HCI can offer them.
• Utilize all regional and personal social media platforms to promote HCI messaging, campaigns, activities and appeals
• Maintain a calendar for outreach activities, including community events, workshops, appearances and other opportunities
• Manage mosque and community relations
• Work with Fundraising in Organizing Jummah or Taraweeh collections for campaigns.
• Distribute material for specific campaigns at mosques and other gatherings (Ramadan, Qurbani, Emergencies)
• Set up fundraisers at mosques and in the community to raise funds and awareness
• Assist in meeting fundraising targets and ensure return on investment is met with individuals and/or networks
• Formalize partnerships with individuals and networks by following the necessary protocols i.e. establishing a Memorandum of Understanding or contracts
• Provide fundraising support to stakeholders working with HCI
• Respond to fundraising and other inquiries in relation to regional activities
• Communicate performance and provide regular updates to Line Manager
• Utilize all regional and personal social media platforms to promote HCI messaging, campaigns, activities and appeals
  

Volunteers and Networking

• Build a regional volunteer team by recruiting, training and managing members
• Lead the regional volunteer team in planning and executing grass roots community events
• Lead regional volunteer team in executing larger HCI events, challenges and tours
• Assist with any fundraising activities taking place in the region
• Lead volunteer team to promote and obtain attendance at or with all HCI fundraising events and initiatives
• Attend and network at local and HCI events to build relationships, recruit for new volunteers
  
  

Event Planning and Execution

• Lead regional volunteer teams in managing events locally or event participation in consultation with line manager
• Represent the organization at HCI and non-HCI events
• Ensure that appropriate materials and equipment are available for events
• Loading, delivering and returning materials and equipment to and from functions
• Maintaining supplies of fundraising/promotional materials at all times
  
  

Qualifications, Skills and Experience

• Post secondary education, preferably a diploma/degree in events planning, fundraising or project management
• Experience working in a within a community/fundraising and or events planning role, preferably with a non-profit organization
• Excellent interpersonal skills with a customer service orientation and the ability to interact with individuals from a variety of social backgrounds
• Excellent prioritization and time-management skills
• Team player with the ability to work independently with little direction or supervision
• Strong and clear commitment to HCI’s values
• Fluency in English and excellent written communication skills, fluency in any other ethnic language is an asset

Our Offer

• Competitive Salary: Commensurate with experience and qualifications, along with potential annual incentives.
• Benefits Package: Medical, wellness programs, and more.
• Retirement Savings: Contributions to a Registered Retirement Savings Plan.
• Paid Time Off: Sick days, vacation days, and family days for work-life balance.
• Professional Development: Access to training, leadership programs, and career growth opportunities.

Some travel, as well as evening and weekend work, will be required.

We appreciate all applications; however, only candidates selected for an interview will be contacted.