Compliance and Quality Assurance Assistant

Company Description

As one of world’s leading and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career. The company is very proud of the inclusive and collaborative culture.

Our values – Tradesman, Colleague, and Corporate Spirit – are not just words on the lunchroom wall but are consistently communicated and lived. Our values are undoubtedly the reason JYSK has flourished in Canada over the last 30 years with more than 70 stores and 1100+ Colleagues.

Job Description

JYSK Canada is seeking a Compliance and Quality Assurance Assistant to join our successful quality team on a permanent, full-time basis. The successful candidate will be responsible for product integrity, regulatory alignment, and legal conformity in the Canadian market. Supporting both the Compliance Manager and Quality Manager, your primary focus will be ensuring that all incoming and ongoing shipments—including hard goods, soft goods, mattresses, and seasonal items—strictly adhere to Canadian retail regulations, legal labeling frameworks, and internal standards to mitigate corporate liability and protect consumer safety.

Please note: This role is based out of 2 locations, our Head Office in Coquitlam, BC and our Distribution Center in Pitt Meadows, BC.

Primary Duties and Responsibilities

• Review and verify that all product packaging, textiles, and consumer goods comply with Canadian statutory requirements.
• Systematically review, verify, and maintain critical product compliance documentation, certificates of conformity, test reports, and technical data sheets to ensure total alignment with regulatory requirements.
• Participate with researching and writing product specifications.
• Conduct First Article and Pre-production inspections and test on new or revised product designs.
• Maintaining and controlling all inspection and testing documents
• Reviewing assembly instructions for accuracy, controlling and approving new revision of assembly instruction.
• Investigate the issue reported by store for its scope and root cause by communicating with category managers, store managers and suppliers.
• Reviewing customer issues and working on the corrective/preventive actions
• Participating with new products review and provide input by identifying potential issues.
• Reviewing and processing defective product report.
• Understanding the customers’ needs and requirements by reviewing the customer feedback and product review.
• Ensuring product specifications are met by the supplier through inspection and experiment.
• Fulfill spare parts orders requests

What does this role offer you?

• Be a part of a dynamic team and culture.
• The opportunity to have a rewarding career with access to a wide range of learning and development opportunities for career advancement
• A great benefit package (including medical, vision and dental, and RRSP program)
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
• A free 24/7 Employee Assistance Program available to you and your family.
• An amazing colleague discount on all JYSK products
• We host a variety of social events and team building activities throughout the year.

What do you bring to the role?

• Previous experience navigating legal compliance frameworks is highly advantageous for interpreting regulations and ensuring absolute audit-readiness.
• Experience with measuring instruments; knowledge of materials, especially furniture is a plus
• Strong problem solving and communication skills
• Detail oriented and organized with efficient work ethic
• Advanced user of MS Office
• Must be resourceful and well organized with an ability to work on multiple projects with minimal supervision.
• Excellent communication and time management skills

Compensation: Generally, the hiring range for this position is $45,000 to $50,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

Qualifications

Experience: 2 years’ experience in Quality Control and Quality Assurance, product inspections within furniture manufacturing environment is required

Education: 2 years post- secondary education in Engineering or a Diploma in Quality Assurance (or related field) with a hands-on approach

Additional Information

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply.

Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications based on the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.

JYSK is presently inviting candidates to apply for this exciting opportunity. Applying to this posting allows you to express your interest in this current career opportunity at JYSK. We thank all applicants for their interest in a career at JYSK; however, only those candidates who are selected for an interview will be contacted.