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Customer Experience Associate (Precious Metals Analyst)

@ CANADA GOLD

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Edmonton, Alberta

25,20 $/hSur placeTemps plein1+ ans d’expérience
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En bref

Canada Gold is hiring a full-time Customer Experience Associate (Precious Metals Analyst) at its Edmonton West location. The role guides customers through buying and selling gold, silver and other valuables, evaluating jewelry and metals. The posting states $25.20/hour plus performance-based bonuses, day shifts including weekends, and at least one year of customer service experience.

Salaire :

25,20 $ de l’heure

Responsabilités :

  • Deliver in-person and phone customer service
  • Evaluate jewelry and precious metals
  • Educate customers with transparent information
  • Maintain a clean, organized store
  • Support daily operations and team success

Résumé des exigences :

  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Sharp eye for detail and problem-solving
  • Comfort with basic math and computer systems
  • Motivated, eager-to-learn mindset

Outils et compétences

computer systems

Avantages mentionnés

Assurance maladieSoins dentaires
Source et dates

Site carrière / système de candidatures · rippling

Date publiée par l’employeur
2026-09-16
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-23

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40
Horairejour, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Avantages mentionnésPrime de rendement, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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CANADA GOLD

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Advisory Services on Social Impact

Personnes associées sur LinkedIn
6
Autres noms enregistrés
  • Canada Gold
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Advisory Services on Social Impact

ChampValeur
SecteurInternational Trade and Development
Taille2-10 employees
Type d’organisationPublic Company
Offres sur Jobsy10
LinkedInVoir la page
Description

About Canada Gold

Canada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

A family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry—a testament to the transparent and dependable service our customers rely on.

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Edmonton West location! (256 Mayfield Common NW, Edmonton, AB, T5P 4B3) This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

  • Deliver outstanding in-person and phone-based customer service
  • Evaluate jewelry and precious metals using our tools and training
  • Educate customers and provide transparent, accurate information
  • Maintain a clean, professional, and organized store environment
  • Support day-to-day operations and contribute to team success

What You Bring

  • A passion for customer service and helping people
  • Strong communication and interpersonal skills
  • A sharp eye for detail and solid problem-solving abilities
  • Comfort with basic math and computer systems
  • A motivated, eager-to-learn mindset with a desire to grow

What We Offer

  • $25.20/hour + performance-based customer service bonuses
  • Comprehensive medical and dental benefits
  • Paid, hands-on training in a unique and growing industry
  • Clear opportunities for advancement across Canada Gold locations
  • A supportive, team-oriented environment where your growth matters

Schedule

  • Full-time, 8-hour shifts
  • Day shifts including weekdays and weekends

Experience

  • Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job—it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

  • Full In-Store Training Program
  • Benefit Package after 3 Months
  • Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information

Vacancy Status

This posting is for an existing vacancy

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation

We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy

Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

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Lieux et modes de travail

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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