Publié le mois dernier
Customer Relations Coordinator - 100% French Bilingual
@ Savaria Corporation
Laval, Québec
En bref
Savaria Corporation is hiring a Customer Relations Coordinator at its Laval office to be the first point of contact for client inquiries and to distribute and track sales leads to store managers and sales representatives. The role is fully in-office and requires strong bilingual French and English communication, with at least two years of customer service, sales coordination or lead management experience.
Responsabilités :
- Servir de premier point de contact pour les demandes clients
- Répondre aux questions sur les produits, prix et disponibilités
- Distribuer et suivre les pistes de vente
- Tenir à jour les données clients dans le CRM
- Produire des rapports sur les volumes et conversions
Résumé des exigences :
- 2 ans et plus d'expérience en service à la clientèle ou gestion de pistes
- Français et anglais écrits et parlés, français de préférence
- Expérience avec les systèmes CRM
- Grand sens de l'organisation et de la minutie
Outils et compétences
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-10-05
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | French, English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Savaria Corporation
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We empower people with mobility for life
Description complète de l’entreprise
Savaria (TSX:SIS) is a global leader in accessibility. We design and build home elevators, commercial and home accessibility lifts, and stairlifts. Our patient care segment offers medical beds, therapeutic surfaces, ceiling track lifts and patient slings for institutional settings and homecare. Savaria employs over 2400 people around the world with 15 manufacturing/distribution facilities to reach markets in North America, Europe, Australia and Asia.
- Abonnés LinkedIn
- 20 678
- Personnes associées sur LinkedIn
- 580
- Bureaux déclarés
- 2 Walker Drive, Brampton, ON L6T 5E1, CA
- 4350 Autoroute Chomedey, Laval, Québec H7R 6E9, CA
- Hongqi Village, Huihuan Street Branch Office,, Huicheng Zone, Huizhou City, Guangdong Province 516000, CN
- 79 Crockford Street, Northgate, Queensland 4013, AU
- 1686 Dandenong Road slip Ln, Oakleigh East, Victoria 3166, AU
- Catégories d’activité
- Health Care
- Medical Device
- Manufacturing
- Autres noms enregistrés
- Savaria Corporation
- Savaria
- Spécialités
- wheelchair lifts
- home elevators
- stairlifts
- specialized commercial elevators
- patient lifts
- LU/LA elevators
- vertical platform lifts
- inclined platform lifts
- mobility lifts
- accessibility lifts
- straight stairlifts
- curved stairlifts
- material lifts
- patient lifts
- medical beds
- therapeutic surfaces
- 3
- dumbwaiters
- and through-floor lifts
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 402 825 666
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Savaria (TSX:SIS) is a global leader in accessibility. We design and build home elevators, commercial and home accessibility lifts, and stairlifts. Our patient care segment offers medical beds, therapeutic surfaces, ceiling track lifts and patient slings for institutional settings and homecare. Savaria employs over 2400 people around the world with 15 manufacturing/distribution facilities to reach markets in North…
| Champ | Valeur |
|---|---|
| Secteur | Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Brampton, ON |
| Type d’organisation | Public Company |
| Fondée en | 1979 |
| Spécialités | wheelchair liftshome elevatorsstairliftsspecialized commercial elevatorspatient liftsLU/LA elevatorsvertical platform liftsinclined platform liftsmobility liftsaccessibility lifts |
| Offres sur Jobsy | 33 |
| Voir la page |
Position Summary
The Customer Relations Coordinator is responsible for managing client inquiries, overseeing store lead coordination, and ensuring timely follow-up and conversion opportunities. This role acts as the primary point of contact for incoming customer requests while directing and monitoring lead distribution to the store management team to support sales growth and customer satisfaction.
This is a 100% in-office role in our Laval office.
Key Responsibilities
- Serve as the first point of contact for all client inquiries (phone, email, walk-in).
- Respond promptly and professionally to customer questions regarding products, services, pricing, and availability.
- Coordinate and distribute incoming sales leads to appropriate store managers or sales representatives.
- Track and monitor lead follow-ups to ensure timely response and conversion.
- Maintain accurate customer and lead data in CRM systems.
- Follow up with customers to ensure satisfaction and resolve concerns.
- Collaborate with store leadership to optimize lead management processes.
- Generate reports on inquiry volume, lead performance, and conversion rates.
- Identify opportunities to improve customer experience and response time.
Qualifications
- 2+ years experience in customer service, sales coordination, or lead management.
- Strong communication skills verbal and written English and French are must. 100% French is preferred.
- Experience with CRM systems and lead tracking tools.
- Highly organized with strong attention to detail.
- Ability to multitask in a fast-paced retail or sales environment.
- Professional and customer-focused attitude.
Key Competencies
- Customer Relationship Management
- Lead Coordination & Tracking
- Communication & Interpersonal Skills
- Problem-Solving
- Time Management
- Team Collaboration
Journal
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