Publié il y a 4 mois
Customer Representative - 1 Yr Limited Term
@ Energy Safety Canada
Nisku, Alberta
En bref
Energy Safety Canada, the national safety association for the oil and gas industry, is hiring a one-year limited-term Customer Representative reporting to the Manager, Training Services. The role answers customer inquiries across phone, email, chat and in person, processes requests, and maintains customer data including course certifications. Competitive compensation, medical and dental benefits, vacation and flex days, and a flexible work environment are offered.
Responsabilités :
- Answer customer inquiries by phone, email, chat and in person
- Process customer requests following defined procedures and quality metrics
- Maintain customer data, including course certifications
- Perform other duties as required
Résumé des exigences :
- High school diploma or equivalent required
- 6+ months contact center or customer service experience
- Proficient in MS Office with basic computer skills
- Strong interpersonal and communication skills
- Ability to work in a high-volume, fast-paced environment
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-07-24
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Congés payés généreux |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Energy Safety Canada
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
We are Energy Safety Canada, the nation’s energy association. We work side by side with industry to drive safe work performance. FOR WORKERS: -Make it easier to get safety training -Reduce duplicated safety training -Make safety standards more alike from site to site -Recognize current and valid training and certificates FOR COMPANIES: -Reduce injuries and incidents -Improve safe work performance faster -Improve access to safety data analysis -Save time and money, and increase efficiency through shared solutions and common safety standards
- Abonnés LinkedIn
- 18 609
- Personnes associées sur LinkedIn
- 123
- Bureaux déclarés
- 150-2 Smed Ln SE, Calgary, Alberta T2C4T5, CA
- 1803 - 11th Street, Nisku, Alberta T9E 1A8, CA
- 9600 - 93rd Avenue, #2060, Fort St. John, British Columbia V1J 5Z2, CA
- 117 - 3rd Street NE, Suite 208, Weyburn, Saskatchewan S4H 0W3, CA
- 8115 Franklin Avenue, Box #13, Fort McMurray, Alberta T9H 2H7, CA
- Catégories d’activité
- Energy
- Mineral
- Oil and Gas
- Autres noms enregistrés
- Energy Safety Canada
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 14 800 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
We are Energy Safety Canada, the nation’s energy association. We work side by side with industry to drive safe work performance. FOR WORKERS: -Make it easier to get safety training -Reduce duplicated safety training -Make safety standards more alike from site to site -Recognize current and valid training and certificates FOR COMPANIES: -Reduce injuries and incidents -Improve safe work performance faster -Improve…
| Champ | Valeur |
|---|---|
| Secteur | Oil and Gas |
| Taille | 51-200 employees |
| Siège social | Calgary, Alberta |
| Type d’organisation | Nonprofit |
| Fondée en | 2017 |
| Offres sur Jobsy | 4 |
| Voir la page |
Be a part of building a stronger, safer workforce!
As the national safety association for the oil and gas industry we advocate for worker health and safety.
Everything we do is guided by our values: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day.
What is the opportunity:
Reporting to the Manager, Training Services, this position is responsible for providing exceptional customer service to Energy Safety Canada’s stakeholders which include all students, instructors and clients.
What will you do:
- Effectively answer all customer inquiries in a Contact Center environment (phone, email and chat) and in-person, utilizing strong communication and problem-solving skills, including technical troubleshooting.
- Process customer requests following defined procedures, while adhering to quality metrics and service level objectives. This includes awareness of changes and updates to all system and processes.
- Maintain customer data, including certify Energy Safety Canada courses.
- Other duties as required.
What you need to succeed:
- High school diploma or its equivalency is required
- 6+ months experience in a Contact Center or customer service role
- Proficient in MS Office and has basic computer skills
- Has knowledge of commonly used concepts, practices and procedures within an office and Contact Center environment
- Strong interpersonal and communication skills
- Excellent customer service skills, with attention to patience and professionalism
- Demonstrated ability to work well as part of a team, with proven reliability
- Must be able to work in a high-volume, fast-paced environment
- Data entry experience with focus on accuracy and troubleshooting is an asset
- Ability to sit for long periods, navigate multiple computer systems with repetitive motions, and utilize devices typically found in an office environment
- Computer literate, ability to use a variety of software programs proficiently and fluently such as iMIS, D2L, Integrity Advocate would be an asset
What’s in it for you:
- Competitive compensation package
- Excellent medical and dental benefits
- Generous vacation and flex days
- Flexible work environment
Energy Safety Canada is committed to building a talented and diverse workforce which creates an environment that supports diversity, equity and inclusion. We encourage all qualified candidates to apply.
Ready to make a difference? Apply Now!
Energy Safety Canada thanks all applicants for their interest; however, only those selected for an interview will be contacted.
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