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Food & Beverage Outlets Supervisor

@ InnVest Hotels

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London, Ontario

Temps plein5+ ans d’expérience
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InnVest Hotels is hiring a Food & Beverage Outlets Supervisor to oversee daily operations across the hotel's restaurant, lounge, banquets, in-room dining and signature club lounge. The role leads front-of-house staff, handles guest concerns, manages inventory and cost control, and requires 5 years of supervisory hospitality experience, Smart Serve and flexible availability including weekends and holidays.

Responsabilités :

  • Supervise daily operations of all food and beverage outlets
  • Lead, coach and train front-of-house team members
  • Monitor staffing levels and assist with scheduling
  • Handle guest concerns and manage inventory and cost control

Résumé des exigences :

  • 5 years supervisory experience in restaurant or hotel
  • Smart Serve certification or provincial equivalent
  • Strong leadership and communication skills
  • Proficient with point-of-sale systems

Outils et compétences

point-of-sale system
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-10-08
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience5 an(s) et plus
Expérience en gestion5 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairejour, soir, jours fériés, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Restaurant ou cuisine
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 30 lb · ordinateur faible
LanguesEnglish
Permis et certificationsSmart Serve

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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InnVest Hotels

Profil d’entreprise sauvegardé

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PASSION DRIVES PERFORMANCE

Description complète de l’entreprise

Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo. With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Abonnés LinkedIn
9 535
Personnes associées sur LinkedIn
247
Bureaux déclarés
  • 200 Bay Street, Royal Bank Plaza, South Tower, Suite 2200, P.O. Box 126, Toronto, Ontario M5J 2J1, CA
Catégories d’activité
  • Email
  • Real Estate
Autres noms enregistrés
  • Algonquin Resort
  • InnVest Hotels
Spécialités
  • Hospitality
  • Real Estate
  • Asset Management
  • and Hotel Management
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices. Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but…

ChampValeur
SecteurHospitality
Taille5,001-10,000 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
SpécialitésHospitalityReal Estate Asset Managementand Hotel Management
Offres sur Jobsy131
LinkedInVoir la page
Description

Position Summary

The Food & Beverage Outlets Supervisor is responsible for overseeing the daily operations of the hotel's food and beverage outlets, ensuring exceptional guest service, efficient operations, and adherence to company standards. This position provides leadership and support to front-of-house team members while maintaining a positive guest experience in the restaurant, lounge, banquets, in room dining and signature club lounge.

Key Responsibilities

  • Supervise daily operations of all assigned food and beverage outlets.
  • Lead, coach, train, and motivate team members to deliver exceptional guest service.
  • Ensure compliance with hotel policies, service standards, health and safety regulations, and liquor legislation.
  • Monitor staffing levels and assist with scheduling to ensure operational needs are met.
  • Conduct pre-shift meetings and communicate daily priorities, promotions, and special events.
  • Handle guest concerns and resolve issues promptly and professionally.
  • Monitor food and beverage quality, presentation, and service standards.
  • Assist with inventory management, ordering, and cost control initiatives.
  • Support the execution of special events, banquets, and catering functions as required.
  • Complete opening and closing procedures and ensure accurate cash handling practices.
  • Maintain cleanliness, organization, and safety throughout all outlets.
  • Assist with hiring, onboarding, and performance management of team members.
  • Foster a positive and collaborative work environment.

Qualifications

  • 5 years supervisory experience in a restaurant, hotel, or hospitality environment.
  • Strong knowledge of food and beverage service standards.
  • Smart Serve Certification (or provincial equivalent) required.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Proficient with point-of-sale systems and basic computer applications.
  • Flexible availability, including mornings, evenings, weekends, and holidays.

Skills & Competencies

  • Leadership and team development
  • Guest service excellence
  • Organization and time management
  • Conflict resolution
  • Decision-making and problem-solving
  • Attention to detail
  • Financial awareness and cost control
  • Adaptability and flexibility

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 30 lbs (14 kg).
  • Ability to work in a fast-paced hospitality environment.

Reports To

Food & Beverage Outlets Manager

Employment Type

Full-Time

Why Join Our Team?

As a Food & Beverage Outlets Supervisor, you will play a key role in creating memorable dining experiences while supporting the success of our restaurant, lounge, patio, and event operations. This is an excellent opportunity for a hospitality professional looking to develop their leadership skills and grow their career within the hotel industry.

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