Publié il y a 2 mois
IT Specialist
@ Amsted Rail Company
Winnipeg, Manitoba
SIGNAUX
En bref
Amsted Rail Company is hiring a full-time IT Specialist to provide front-line support for plant and office users, PCs, mobile devices, printers and shop-floor technology. The role needs 2-5 years of Microsoft Windows and end-user support experience, with occasional travel, after-hours support and on-call participation.
Responsabilités :
- Front-line IT support for plant and office users
- Diagnose and resolve hardware, software and network issues
- Deploy, maintain and securely dispose of end-user devices
- Maintain site documentation and support procedures
- Support projects, upgrades and plant shutdowns
Résumé des exigences :
- 2-5 years supporting Windows and end-user technology
- Working knowledge of TCP/IP, DNS, DHCP and basic cabling
- Experience with Active Directory, Group Policy and Microsoft 365
- Understanding of cybersecurity and endpoint security
- Associate's degree or equivalent professional experience
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-09-14
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | soir |
| Déplacements | avion : minimes · route : minimes |
| Milieu de travail | Bureau, Usine |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | Microsoft, CompTIA, Cisco, ITIL |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Information Technology, Computer Science, Engineering |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Amsted Rail Company
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 7 |
Description
Knowledge and Skill Requirements
- 2-5 years of experience supporting Microsoft Windows environments and end-user technologies.
- Strong troubleshooting skills across computer hardware, software, networking, and business applications.
- Experience with Microsoft Active Directory, Group Policy, Microsoft 365, endpoint management, and device deployment.
- Working knowledge of network engineering principles including basic cabling, TCP/IP, DNS and DHCP. Cisco switch/router experience is a plus
- Experience supporting printers, scanners, mobile devices, conference-room technology, and shared devices.
- Understanding of cybersecurity principles, endpoint security, access management, and incident reporting.
- Strong customer service, communication, organization, documentation, and problem-solving skills.
- Ability to prioritize work based on safety, production, security, and business impact.
- Ability to work independently while collaborating effectively with local and remote teams.
- Experience in a manufacturing or industrial environment is preferred. Occasional travel, after-hours support, and on-call participation may be required.
Principal Accountabilities:
- Service as the local IT contact, providing front-line support for plant and office users, PCs, mobile devices, printers, scanners, tablets, kiosks, conference-room technology, and business applications.
- Diagnose and resolve hardware, software, network, and connectivity issues; own incidents and service requests through resolution or confirmed handoff.
- Prioritize and communicate issues, escalating as needed to the appropriate IT team or vendor.
- Support local infrastructure and shop-floor technology in coordination with Infrastructure, Cybersecurity, and Application teams.
- Deploy, configure, maintain, inventory, refresh, recover, and securely dispose of end-user devices and other IT-controlled assets.
- Ensure systems and devices comply with company security, patching, configuration, and technology standards.
- Maintain accurate site documentation, diagrams, support procedures, knowledge articles, and recovery information.
- Participate in projects, upgrades, plant shutdowns, maintenance windows, equipment moves, and technology deployments.
- Identify recurring issues and recommend secure, simple, supportable improvements through standardization, automation, and self-service.
- Build trusted business relationships, represent the IT organization professionally, and follow all plant safety and PPE requirements.
Educational Requirements
- Associate's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
- Relevant Microsoft, CompTIA, Cisco, ITIL, or equivalent industry certifications are preferred.
Journal
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